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Serviio doesn't add files to Library

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BlackAngel7

Serviio newbie

Posts: 1

Joined: Sat Dec 06, 2014 10:57 pm

Post Sat Dec 06, 2014 11:02 pm

Serviio doesn't add files to Library

I think Serviio have problems to add some x265 - H.265 files to library so he just ignore this files. Here the details of one of this files. Can u please help me i have a lot of files in this format not recognized by Serviio. Thank U in advance.

Microsoft Windows [Versione 6.3.9600]
(c) 2013 Microsoft Corporation. Tutti i diritti riservati.

C:\Users\anton_000>cd "\Program Files\Serviio\lib"

C:\Program Files\Serviio\lib>ffmpeg.exe -i "E:\MultimediaCenter\Video\Dicembre 2
014\HD ITA\Alien\Prometheus.mkv"
ffmpeg version N-68211-g4a0b1d9 Copyright (c) 2000-2014 the FFmpeg developers
built on Dec 4 2014 22:12:51 with gcc 4.9.2 (GCC)
configuration: --enable-gpl --enable-version3 --disable-w32threads --enable-av
isynth --enable-bzlib --enable-fontconfig --enable-frei0r --enable-gnutls --enab
le-iconv --enable-libass --enable-libbluray --enable-libbs2b --enable-libcaca --
enable-libfreetype --enable-libgme --enable-libgsm --enable-libilbc --enable-lib
modplug --enable-libmp3lame --enable-libopencore-amrnb --enable-libopencore-amrw
b --enable-libopenjpeg --enable-libopus --enable-librtmp --enable-libschroedinge
r --enable-libsoxr --enable-libspeex --enable-libtheora --enable-libtwolame --en
able-libvidstab --enable-libvo-aacenc --enable-libvo-amrwbenc --enable-libvorbis
--enable-libvpx --enable-libwavpack --enable-libwebp --enable-libx264 --enable-
libx265 --enable-libxavs --enable-libxvid --enable-decklink --enable-zlib
libavutil 54. 15.100 / 54. 15.100
libavcodec 56. 14.100 / 56. 14.100
libavformat 56. 15.102 / 56. 15.102
libavdevice 56. 3.100 / 56. 3.100
libavfilter 5. 2.103 / 5. 2.103
libswscale 3. 1.101 / 3. 1.101
libswresample 1. 1.100 / 1. 1.100
libpostproc 53. 3.100 / 53. 3.100
Input #0, matroska,webm, from 'E:\MultimediaCenter\Video\Dicembre 2014\HD ITA\Al
ien\Prometheus.mkv':
Metadata:
title : Prometheus - Extended Fan Cut <ZMachine>
encoder : libebml v1.3.0 + libmatroska v1.4.1
creation_time : 2014-03-25 15:16:37
Duration: 02:23:35.91, start: 0.000000, bitrate: 2856 kb/s
Chapter #0:0: start 0.000000, end 313.146156
Metadata:
title : Chapter 1
Chapter #0:1: start 313.146156, end 464.881067
Metadata:
title : Chapter 2
Chapter #0:2: start 464.881067, end 691.524156
Metadata:
title : Chapter 3
Chapter #0:3: start 691.524156, end 909.783867
Metadata:
title : Chapter 4
Chapter #0:4: start 909.783867, end 1204.912022
Metadata:
title : Chapter 5
Chapter #0:5: start 1204.912022, end 1352.809778
Metadata:
title : Chapter 6
Chapter #0:6: start 1352.809778, end 1663.119778
Metadata:
title : Chapter 7
Chapter #0:7: start 1663.119778, end 1917.832578
Metadata:
title : Chapter 8
Chapter #0:8: start 1917.832578, end 2050.840444
Metadata:
title : Chapter 9
Chapter #0:9: start 2050.840444, end 2273.229289
Metadata:
title : Chapter 10
Chapter #0:10: start 2273.229289, end 2445.359578
Metadata:
title : Chapter 11
Chapter #0:11: start 2445.359578, end 2749.329911
Metadata:
title : Chapter 12
Chapter #0:12: start 2749.329911, end 2927.925000
Metadata:
title : Chapter 13
Chapter #0:13: start 2927.925000, end 3023.061689
Metadata:
title : Chapter 14
Chapter #0:14: start 3023.061689, end 3236.399822
Metadata:
title : Chapter 15
Chapter #0:15: start 3236.399822, end 3392.222156
Metadata:
title : Chapter 16
Chapter #0:16: start 3392.222156, end 3571.609689
Metadata:
title : Chapter 17
Chapter #0:17: start 3571.609689, end 3689.185489
Metadata:
title : Chapter 18
Chapter #0:18: start 3689.185489, end 3857.562022
Metadata:
title : Chapter 19
Chapter #0:19: start 3857.562022, end 3961.457489
Metadata:
title : Chapter 20
Chapter #0:20: start 3961.457489, end 4137.883733
Metadata:
title : Chapter 21
Chapter #0:21: start 4137.883733, end 4273.519244
Metadata:
title : Chapter 22
Chapter #0:22: start 4273.519244, end 4510.631111
Metadata:
title : Chapter 23
Chapter #0:23: start 4510.631111, end 4626.038067
Metadata:
title : Chapter 24
Chapter #0:24: start 4626.038067, end 5102.305533
Metadata:
title : Chapter 25
Chapter #0:25: start 5102.305533, end 5229.349111
Metadata:
title : Chapter 26
Chapter #0:26: start 5229.349111, end 5410.363289
Metadata:
title : Chapter 27
Chapter #0:27: start 5410.363289, end 5563.724822
Metadata:
title : Chapter 28
Chapter #0:28: start 5563.724822, end 5723.134067
Metadata:
title : Chapter 29
Chapter #0:29: start 5723.134067, end 5866.861000
Metadata:
title : Chapter 30
Chapter #0:30: start 5866.861000, end 6046.373667
Metadata:
title : Chapter 31
Chapter #0:31: start 6046.373667, end 6226.220000
Metadata:
title : Chapter 32
Chapter #0:32: start 6226.220000, end 6508.793956
Metadata:
title : Chapter 33
Chapter #0:33: start 6508.793956, end 6728.096356
Metadata:
title : Chapter 34
Chapter #0:34: start 6728.096356, end 7086.287533
Metadata:
title : Chapter 35
Chapter #0:35: start 7086.287533, end 8276.024537
Metadata:
title : Chapter 36
Chapter #0:36: start 8276.024537, end 8615.912000
Metadata:
title : Chapter 37
Stream #0:0: Video: hevc (Main), yuv420p(tv), 1920x800, SAR 1:1 DAR 12:5, 23
.98 fps, 23.98 tbr, 1k tbn, 23.98 tbc (default) (forced)
Metadata:
title : Video H.265 (Encoded By ZMachine)
Stream #0:1(ita): Audio: ac3, 48000 Hz, 5.1(side), fltp, 448 kb/s (default)
Metadata:
title : Audio AC3
Stream #0:2(ita): Subtitle: ass (default) (forced)
Metadata:
title : Sub Forced
At least one output file must be specified

C:\Program Files\Serviio\lib>


General
Unique ID : 211515594867432157035876597797215399867 (0x9F206BFA2AF091728A4D4212ACB5EFBB)
Complete name : E:\MultimediaCenter\Video\Dicembre 2014\HD ITA\Alien\Prometheus.mkv
Format : Matroska
Format version : Version 4 / Version 2
File size : 2.87 GiB
Duration : 2h 23mn
Overall bit rate : 2 857 Kbps
Movie name : Prometheus - Extended Fan Cut <ZMachine>
Encoded date : UTC 2014-03-25 15:16:37
Writing application : mkvmerge v6.8.0 ('Theme for Great Cities') 64bit built on Mar 2 2014 21:34:26
Writing library : libebml v1.3.0 + libmatroska v1.4.1

Video
ID : 1
Format : HEVC
Format/Info : High Efficiency Video Coding
Codec ID : V_MPEGH/ISO/HEVC
Duration : 2h 23mn
Bit rate : 2 352 Kbps
Width : 1 920 pixels
Height : 800 pixels
Display aspect ratio : 2.40:1
Frame rate mode : Constant
Frame rate : 23.976 fps
Bits/(Pixel*Frame) : 0.064
Stream size : 2.36 GiB (82%)
Title : Video H.265 (Encoded By ZMachine)
Default : Yes
Forced : Yes

Audio
ID : 2
Format : AC-3
Format/Info : Audio Coding 3
Mode extension : CM (complete main)
Format settings, Endianness : Big
Codec ID : A_AC3
Duration : 2h 23mn
Bit rate mode : Constant
Bit rate : 448 Kbps
Channel(s) : 6 channels
Channel positions : Front: L C R, Side: L R, LFE
Sampling rate : 48.0 KHz
Bit depth : 16 bits
Compression mode : Lossy
Delay relative to video : 200ms
Stream size : 460 MiB (16%)
Title : Audio AC3
Language : Italian
Default : Yes
Forced : No

Text
ID : 3
Format : ASS
Codec ID : S_TEXT/ASS
Codec ID/Info : Advanced Sub Station Alpha
Compression mode : Lossless
Title : Sub Forced
Language : Italian
Default : Yes
Forced : Yes

Menu
00:00:00.000 : en:Chapter 1
00:05:13.146 : en:Chapter 2
00:07:44.881 : en:Chapter 3
00:11:31.524 : en:Chapter 4
00:15:09.783 : en:Chapter 5
00:20:04.912 : en:Chapter 6
00:22:32.809 : en:Chapter 7
00:27:43.119 : en:Chapter 8
00:31:57.832 : en:Chapter 9
00:34:10.840 : en:Chapter 10
00:37:53.229 : en:Chapter 11
00:40:45.359 : en:Chapter 12
00:45:49.329 : en:Chapter 13
00:48:47.925 : en:Chapter 14
00:50:23.061 : en:Chapter 15
00:53:56.399 : en:Chapter 16
00:56:32.222 : en:Chapter 17
00:59:31.609 : en:Chapter 18
01:01:29.185 : en:Chapter 19
01:04:17.562 : en:Chapter 20
01:06:01.457 : en:Chapter 21
01:08:57.883 : en:Chapter 22
01:11:13.519 : en:Chapter 23
01:15:10.631 : en:Chapter 24
01:17:06.038 : en:Chapter 25
01:25:02.305 : en:Chapter 26
01:27:09.349 : en:Chapter 27
01:30:10.363 : en:Chapter 28
01:32:43.724 : en:Chapter 29
01:35:23.134 : en:Chapter 30
01:37:46.861 : en:Chapter 31
01:40:46.373 : en:Chapter 32
01:43:46.220 : en:Chapter 33
01:48:28.793 : en:Chapter 34
01:52:08.096 : en:Chapter 35
01:58:06.287 : en:Chapter 36
02:17:56.024 : en:Chapter 37

Greetings
BlackAngel7
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zip

User avatar

Serviio developer / Site Admin

Posts: 17215

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Tue Dec 09, 2014 8:22 pm

Re: Serviio doesn't add files to Library

h265 will be supported in 1.5
<<

drMARTINS

Serviio newbie

Posts: 16

Joined: Wed Aug 12, 2015 10:19 am

Post Mon Jan 18, 2016 5:24 pm

Re: Serviio doesn't add files to Library

Well i know that this is old topic, but i have latest serviio, and now i have two new files with h.265 codec, and serviio writes me in log

  Code:
2016-01-18 17:50:20,101 WARN [MetadataExtractionCoordinator] Skipping processing metadata for an unsupported file (/data/share/New_download/Everest.mkv). Message: Unknown video codec.


ffmpeg -i give me this

  Code:
ffmpeg version 1.2.6-7:1.2.6-1~trusty1 Copyright (c) 2000-2014 the FFmpeg developers
  built on Apr 26 2014 18:52:58 with gcc 4.8 (Ubuntu 4.8.2-19ubuntu1)
  configuration: --arch=amd64 --disable-stripping --enable-avresample --enable-pthreads --enable-runtime-cpudetect --extra-version='7:1.2.6-1~trusty1' --libdir=/usr/lib/x86_64-linux-gnu --prefix=/usr --enable-bzlib --enable-libdc1394 --enable-libfreetype --enable-frei0r --enable-gnutls --enable-libgsm --enable-libmp3lame --enable-librtmp --enable-libopencv --enable-libopenjpeg --enable-libopus --enable-libpulse --enable-libschroedinger --enable-libspeex --enable-libtheora --enable-vaapi --enable-vdpau --enable-libvorbis --enable-libvpx --enable-zlib --enable-gpl --enable-postproc --enable-libcdio --enable-x11grab --enable-libx264 --shlibdir=/usr/lib/x86_64-linux-gnu --enable-shared --disable-static
  libavutil      52. 18.100 / 52. 18.100
  libavcodec     54. 92.100 / 54. 92.100
  libavformat    54. 63.104 / 54. 63.104
  libavdevice    53.  5.103 / 53.  5.103
  libavfilter     3. 42.103 /  3. 42.103
  libswscale      2.  2.100 /  2.  2.100
  libswresample   0. 17.102 /  0. 17.102
  libpostproc    52.  2.100 / 52.  2.100
[matroska,webm @ 0x12982c0] Unknown/unsupported AVCodecID V_MPEGH/ISO/HEVC.
[truehd @ 0x128ac00] major sync info header checksum error
    Last message repeated 45 times
[matroska,webm @ 0x12982c0] max_analyze_duration 5000000 reached at 5024000 microseconds
[matroska,webm @ 0x12982c0] Could not find codec parameters for stream 0 (Video: none, 1920x1080): unknown codec
Consider increasing the value for the 'analyzeduration' and 'probesize' options
[matroska,webm @ 0x12982c0] Could not find codec parameters for stream 1 (Audio: truehd, 48000 Hz, 8 channels): unspecified sample format
Consider increasing the value for the 'analyzeduration' and 'probesize' options
[matroska,webm @ 0x12982c0] Could not find codec parameters for stream 3 (Subtitle: hdmv_pgs_subtitle): unspecified size
Consider increasing the value for the 'analyzeduration' and 'probesize' options
[matroska,webm @ 0x12982c0] Could not find codec parameters for stream 4 (Subtitle: hdmv_pgs_subtitle): unspecified size
Consider increasing the value for the 'analyzeduration' and 'probesize' options
Guessed Channel Layout for  Input Stream #0.1 : 7.1
Input #0, matroska,webm, from 'Everest.mkv':
  Metadata:
    creation_time   : 2015-12-21 16:26:16
  Duration: 02:01:10.72, start: 0.000000, bitrate: 18131 kb/s
    Stream #0:0: Video: none, 1920x1080, SAR 1:1 DAR 16:9, 23.98 fps, 23.98 tbr, 1k tbn, 1k tbc (default)
    Metadata:
      BPS             : 12515064
      BPS-eng         : 12515064
      DURATION        : 02:01:10.472000000
      DURATION-eng    : 02:01:10.472000000
      NUMBER_OF_FRAMES: 174317
      NUMBER_OF_FRAMES-eng: 174317
      NUMBER_OF_BYTES : 11373803619
      NUMBER_OF_BYTES-eng: 11373803619
      _STATISTICS_WRITING_APP: mkvmerge v8.2.0 ('World of Adventure') 64bit
      _STATISTICS_WRITING_APP-eng: mkvmerge v8.2.0 ('World of Adventure') 64bit
      _STATISTICS_WRITING_DATE_UTC: 2015-12-21 16:26:16
      _STATISTICS_WRITING_DATE_UTC-eng: 2015-12-21 16:26:16
      _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
      _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
    Stream #0:1: Audio: truehd, 48000 Hz, 7.1 (default)
    Metadata:
      BPS             : 4887261
      BPS-eng         : 4887261
      DURATION        : 02:01:10.471000000
      DURATION-eng    : 02:01:10.471000000
      NUMBER_OF_FRAMES: 8724566
      NUMBER_OF_FRAMES-eng: 8724566
      NUMBER_OF_BYTES : 4441586430
      NUMBER_OF_BYTES-eng: 4441586430
      _STATISTICS_WRITING_APP: mkvmerge v8.2.0 ('World of Adventure') 64bit
      _STATISTICS_WRITING_APP-eng: mkvmerge v8.2.0 ('World of Adventure') 64bit
      _STATISTICS_WRITING_DATE_UTC: 2015-12-21 16:26:16
      _STATISTICS_WRITING_DATE_UTC-eng: 2015-12-21 16:26:16
      _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
      _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
    Stream #0:2: Audio: ac3, 48000 Hz, 5.1(side), fltp, 640 kb/s
    Metadata:
      BPS             : 640000
      BPS-eng         : 640000
      DURATION        : 02:01:10.496000000
      DURATION-eng    : 02:01:10.496000000
      NUMBER_OF_FRAMES: 227203
      NUMBER_OF_FRAMES-eng: 227203
      NUMBER_OF_BYTES : 581639680
      NUMBER_OF_BYTES-eng: 581639680
      _STATISTICS_WRITING_APP: mkvmerge v8.2.0 ('World of Adventure') 64bit
      _STATISTICS_WRITING_APP-eng: mkvmerge v8.2.0 ('World of Adventure') 64bit
      _STATISTICS_WRITING_DATE_UTC: 2015-12-21 16:26:16
      _STATISTICS_WRITING_DATE_UTC-eng: 2015-12-21 16:26:16
      _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
      _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
    Stream #0:3: Subtitle: hdmv_pgs_subtitle (default)
    Metadata:
      BPS             : 13680
      BPS-eng         : 13680
      DURATION        : 01:50:04.640000000
      DURATION-eng    : 01:50:04.640000000
      NUMBER_OF_FRAMES: 3606
      NUMBER_OF_FRAMES-eng: 3606
      NUMBER_OF_BYTES : 11294339
      NUMBER_OF_BYTES-eng: 11294339
      _STATISTICS_WRITING_APP: mkvmerge v8.2.0 ('World of Adventure') 64bit
      _STATISTICS_WRITING_APP-eng: mkvmerge v8.2.0 ('World of Adventure') 64bit
      _STATISTICS_WRITING_DATE_UTC: 2015-12-21 16:26:16
      _STATISTICS_WRITING_DATE_UTC-eng: 2015-12-21 16:26:16
      _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
      _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
    Stream #0:4: Subtitle: hdmv_pgs_subtitle
    Metadata:
      BPS             : 8391
      BPS-eng         : 8391
      DURATION        : 01:59:58.775000000
      DURATION-eng    : 01:59:58.775000000
      NUMBER_OF_FRAMES: 2835
      NUMBER_OF_FRAMES-eng: 2835
      NUMBER_OF_BYTES : 7551289
      NUMBER_OF_BYTES-eng: 7551289
      _STATISTICS_WRITING_APP: mkvmerge v8.2.0 ('World of Adventure') 64bit
      _STATISTICS_WRITING_APP-eng: mkvmerge v8.2.0 ('World of Adventure') 64bit
      _STATISTICS_WRITING_DATE_UTC: 2015-12-21 16:26:16
      _STATISTICS_WRITING_DATE_UTC-eng: 2015-12-21 16:26:16
      _STATISTICS_TAGS: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
      _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
At least one output file must be specified


I think that more videos will come with h.265 so i would like to know it this problem has some solution. Thank you
<<

zip

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Serviio developer / Site Admin

Posts: 17215

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Mon Jan 18, 2016 7:37 pm

Re: Serviio doesn't add files to Library

  Code:
 Stream #0:0: Video: none, 1920x1080, SAR 1:1 DAR 16:9, 23.98 fps, 23.98 tbr, 1k tbn, 1k tbc (default)


It says None where 'hevc' would normally appear. So either something wrong with the file or FFmpeg cannot detect it.
<<

drMARTINS

Serviio newbie

Posts: 16

Joined: Wed Aug 12, 2015 10:19 am

Post Mon Jan 18, 2016 8:29 pm

Re: Serviio doesn't add files to Library

I have same problem with another file.So probably something wrong with ffmpeg as you said.I will try to reinstall it.Thanks
<<

atc98092

User avatar

DLNA master

Posts: 5433

Joined: Fri Aug 17, 2012 10:22 pm

Location: Washington (the state)

Post Tue Jan 19, 2016 1:25 am

Re: Serviio doesn't add files to Library

drMARTINS wrote:I have same problem with another file.So probably something wrong with ffmpeg as you said.I will try to reinstall it.Thanks


I always replace the version included with Serviio with the latest x64 version. I haven't seen what version of FFMPEG Zip included with 1.6 yet. I just like keeping it 64 bit. Doesn't seem to run the CPU as hard as the 32 bit version does.
Dan

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