No subtitles on Xbox

Hello

Can anyone tell me what I am doing wrong? I have no subtitles on my Xbox 360 when I play my mkv movies.

This is my settings under subtitles:

Untitled.jpg (65.09 KiB) Viewed 6179 times

Here is a part of the log file:

  Code:

2013-08-18 10:25:54,515 DEBUG [ResourceTransportRequestHandler] HTTP/1.1 200 OK, headers = [[Content-Type: image/jpeg,Content-Length: 12471,Date: Sun, 18 Aug 2013 08:25:54 GMT,Server: Windows NT (unknown), UPnP/1.0 DLNADOC/1.50, Serviio/1.3,Cache-control: no-cache,transferMode.dlna.org: Interactive,realTimeInfo.dlna.org: DLNA.ORG_TLAG=*]]
2013-08-18 10:25:59,720 DEBUG [ServiioHttpService] Incoming request from /10.10.10.10:20754: GET /resource/141/MEDIA_ITEM/WMVHIGH_FULL-0/ORIGINAL HTTP/1.1, headers = [User-Agent: Xenon,Connection: Keep-alive,Host: 10.10.10.9:8895]]
2013-08-18 10:25:59,721 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 10.10.10.10
2013-08-18 10:25:59,722 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 10.10.10.10
2013-08-18 10:25:59,723 DEBUG [ResourceDeliveryProcessor] Resource request accepted. Using client 'Identifier=10.10.10.10, Profile=Xbox 360'
2013-08-18 10:25:59,723 DEBUG [ResourceDeliveryProcessor] Request for resource 141 and type 'MEDIA_ITEM' received
2013-08-18 10:25:59,724 DEBUG [MediaResourceRetrievalStrategy] Getting information about media item 141 (local)
2013-08-18 10:25:59,724 DEBUG [MediaItemDAOImpl] Reading a MediaItem (id = 141)
2013-08-18 10:25:59,725 DEBUG [VideoDAOImpl] Reading a Video (id = 141)
2013-08-18 10:25:59,726 DEBUG [VideoDeliveryEngine] Retrieving resource information for item 141, format WMVHIGH_FULL and profile Xbox 360
2013-08-18 10:25:59,727 DEBUG [MediaItemDAOImpl] Getting file of media item 141
2013-08-18 10:25:59,728 DEBUG [MediaItemDAOImpl] Getting file of media item 141
2013-08-18 10:25:59,730 DEBUG [AbstractTranscodingDeliveryEngine] Getting media info for transcoded version of file Gladiator.mkv
2013-08-18 10:25:59,730 DEBUG [MediaItemDAOImpl] Getting file of media item 141
2013-08-18 10:25:59,731 DEBUG [VideoDeliveryEngine] Found Format profile for transcoded file Gladiator.mkv: WMVHIGH_FULL
2013-08-18 10:25:59,733 DEBUG [MediaResourceRetrievalStrategy] Getting information about media item 141 (local)
2013-08-18 10:25:59,733 DEBUG [MediaItemDAOImpl] Reading a MediaItem (id = 141)
2013-08-18 10:25:59,734 DEBUG [VideoDAOImpl] Reading a Video (id = 141)
2013-08-18 10:25:59,735 DEBUG [VideoDeliveryEngine] Delivering item '141' for client 'Identifier=10.10.10.10, Profile=Xbox 360'
2013-08-18 10:25:59,735 DEBUG [MediaItemDAOImpl] Getting file of media item 141
2013-08-18 10:25:59,738 DEBUG [MediaItemDAOImpl] Getting file of media item 141
2013-08-18 10:25:59,739 DEBUG [VideoDeliveryEngine] Delivering file 'Gladiator.mkv' using transcoding
2013-08-18 10:25:59,739 DEBUG [MediaItemDAOImpl] Getting file of media item 141
2013-08-18 10:25:59,741 DEBUG [AbstractTranscodingDeliveryEngine] No suitable transcoding job exists yet, start one for client 'Identifier=10.10.10.10, Profile=Xbox 360'
2013-08-18 10:25:59,742 DEBUG [MediaItemDAOImpl] Getting file of media item 141
2013-08-18 10:25:59,744 DEBUG [FFMPEGWrapper] Invoking FFmpeg to transcode video file: X:\#DVD Originale\Gladiator\Gladiator.mkv
2013-08-18 10:25:59,745 DEBUG [ProcessExecutor] Starting C:\Program Files\Serviio\bin\\..\lib/ffmpeg.exe -threads auto -i X:\#DVD Originale\Gladiator\Gladiator.mkv -y -threads auto -c:v wmv2 -b:v 15360k -maxrate:v 15360k -bufsize:v 15360k -vf scale=1024:576,setsar=1 -r 25 -g 15 -c:a wmav2 -b:a 192k -ac 2 -map 0:0 -map 0:1 -sn -f asf C:\Windows\TEMP\Serviio\transcoding-temp-141-3-ORIGINAL.stf
2013-08-18 10:26:00,244 DEBUG [FileBasedTranscodingDeliveryStrategy] Sending transcoding stream
2013-08-18 10:26:00,249 DEBUG [MediaItemDAOImpl] Getting file of media item 141
2013-08-18 10:26:00,255 DEBUG [VideoDeliveryEngine] Found Format profile for transcoded file Gladiator.mkv: WMVHIGH_FULL
2013-08-18 10:26:00,255 DEBUG [MediaItemDAOImpl] Marking MediaItem (id = 141) as read
2013-08-18 10:26:00,276 DEBUG [LocalContentCacheDecorator] Cleared cache (local_resetafterplay)
2013-08-18 10:26:00,276 DEBUG [GETMethodProcessor] Stream entity has length: 50000000000
2013-08-18 10:26:00,276 DEBUG [ResourceTransportRequestHandler] Creating entity with chunked transfer
2013-08-18 10:26:00,277 DEBUG [ResourceTransportRequestHandler] HTTP/1.1 200 OK, headers = [[Content-Type: video/x-ms-wmv,Date: Sun, 18 Aug 2013 08:26:00 GMT,Server: Windows NT (unknown), UPnP/1.0 DLNADOC/1.50, Serviio/1.3,Cache-control: no-cache,transferMode.dlna.org: Streaming,realTimeInfo.dlna.org: DLNA.ORG_TLAG=*]]
2013-08-18 10:26:00,561 DEBUG [ServiioHttpService] Incoming request from /10.10.10.10:57917: GET /resource/141/MEDIA_ITEM/WMVHIGH_FULL-0/ORIGINAL HTTP/1.1, headers = [User-Agent: Xenon,Connection: Keep-alive,Host: 10.10.10.9:8895,RANGE: bytes=65536-]]
2013-08-18 10:26:00,562 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 10.10.10.10
2013-08-18 10:26:00,563 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 10.10.10.10
2013-08-18 10:26:00,565 DEBUG [ResourceDeliveryProcessor] Resource request accepted. Using client 'Identifier=10.10.10.10, Profile=Xbox 360'
2013-08-18 10:26:00,565 DEBUG [ResourceDeliveryProcessor] Request for resource 141 and type 'MEDIA_ITEM' received
2013-08-18 10:26:00,565 DEBUG [MediaResourceRetrievalStrategy] Getting information about media item 141 (local)
2013-08-18 10:26:00,566 DEBUG [MediaItemDAOImpl] Reading a MediaItem (id = 141)
2013-08-18 10:26:00,567 DEBUG [VideoDAOImpl] Reading a Video (id = 141)
2013-08-18 10:26:00,568 DEBUG [VideoDeliveryEngine] Retrieving resource information for item 141, format WMVHIGH_FULL and profile Xbox 360
2013-08-18 10:26:00,568 DEBUG [MediaItemDAOImpl] Getting file of media item 141
2013-08-18 10:26:00,570 DEBUG [MediaItemDAOImpl] Getting file of media item 141
2013-08-18 10:26:00,571 DEBUG [AbstractTranscodingDeliveryEngine] Getting media info for transcoded version of file Gladiator.mkv
2013-08-18 10:26:00,571 DEBUG [MediaItemDAOImpl] Getting file of media item 141
2013-08-18 10:26:00,572 DEBUG [VideoDeliveryEngine] Found Format profile for transcoded file Gladiator.mkv: WMVHIGH_FULL
2013-08-18 10:26:00,572 DEBUG [MediaResourceRetrievalStrategy] Getting information about media item 141 (local)
2013-08-18 10:26:00,572 DEBUG [MediaItemDAOImpl] Reading a MediaItem (id = 141)
2013-08-18 10:26:00,573 DEBUG [VideoDAOImpl] Reading a Video (id = 141)
2013-08-18 10:26:00,574 DEBUG [VideoDeliveryEngine] Delivering item '141' for client 'Identifier=10.10.10.10, Profile=Xbox 360'
2013-08-18 10:26:00,574 DEBUG [MediaItemDAOImpl] Getting file of media item 141
2013-08-18 10:26:00,575 DEBUG [MediaItemDAOImpl] Getting file of media item 141
2013-08-18 10:26:00,576 DEBUG [VideoDeliveryEngine] Delivering file 'Gladiator.mkv' using transcoding
2013-08-18 10:26:00,576 DEBUG [MediaItemDAOImpl] Getting file of media item 141
2013-08-18 10:26:00,578 DEBUG [AbstractTranscodingDeliveryEngine] A suitable transcoding job already exists, re-use it for client 'Identifier=10.10.10.10, Profile=Xbox 360'
2013-08-18 10:26:00,578 DEBUG [FileBasedTranscodingDeliveryStrategy] Sending transcoding stream
2013-08-18 10:26:00,578 DEBUG [MediaItemDAOImpl] Getting file of media item 141
2013-08-18 10:26:00,579 DEBUG [VideoDeliveryEngine] Found Format profile for transcoded file Gladiator.mkv: WMVHIGH_FULL
2013-08-18 10:26:00,579 DEBUG [MediaItemDAOImpl] Marking MediaItem (id = 141) as read
2013-08-18 10:26:00,582 DEBUG [LocalContentCacheDecorator] Cleared cache (local_resetafterplay)
2013-08-18 10:26:00,582 DEBUG [GETMethodProcessor] Stream entity has length: 49999934464
2013-08-18 10:26:00,582 DEBUG [ResourceTransportRequestHandler] Creating entity with chunked transfer
2013-08-18 10:26:00,582 DEBUG [ResourceTransportRequestHandler] HTTP/1.1 206 Partial Content, headers = [[Content-Type: video/x-ms-wmv,Date: Sun, 18 Aug 2013 08:26:00 GMT,Server: Windows NT (unknown), UPnP/1.0 DLNADOC/1.50, Serviio/1.3,Cache-control: no-cache,Content-Range: bytes 65536-49999999999/50000000000,transferMode.dlna.org: Streaming,realTimeInfo.dlna.org: DLNA.ORG_TLAG=*]]
2013-08-18 10:26:01,283 DEBUG [WebServer] I/O error: Software caused connection abort: socket write error
2013-08-18 10:26:02,836 DEBUG [ServiioHttpService] Incoming request from /10.10.10.10:15986: GET /resource/141/MEDIA_ITEM/WMVHIGH_FULL-0/ORIGINAL HTTP/1.1, headers = [User-Agent: Xenon,Connection: Keep-alive,Host: 10.10.10.9:8895]]
2013-08-18 10:26:02,837 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 10.10.10.10
2013-08-18 10:26:02,838 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 10.10.10.10
2013-08-18 10:26:02,839 DEBUG [ResourceDeliveryProcessor] Resource request accepted. Using client 'Identifier=10.10.10.10, Profile=Xbox 360'
2013-08-18 10:26:02,839 DEBUG [ResourceDeliveryProcessor] Request for resource 141 and type 'MEDIA_ITEM' received
2013-08-18 10:26:02,839 DEBUG [MediaResourceRetrievalStrategy] Getting information about media item 141 (local)
2013-08-18 10:26:02,839 DEBUG [MediaItemDAOImpl] Reading a MediaItem (id = 141)
2013-08-18 10:26:02,841 DEBUG [VideoDAOImpl] Reading a Video (id = 141)
2013-08-18 10:26:02,842 DEBUG [VideoDeliveryEngine] Retrieving resource information for item 141, format WMVHIGH_FULL and profile Xbox 360
2013-08-18 10:26:02,842 DEBUG [MediaItemDAOImpl] Getting file of media item 141
2013-08-18 10:26:02,844 DEBUG [MediaItemDAOImpl] Getting file of media item 141
2013-08-18 10:26:02,845 DEBUG [AbstractTranscodingDeliveryEngine] Getting media info for transcoded version of file Gladiator.mkv
2013-08-18 10:26:02,846 DEBUG [MediaItemDAOImpl] Getting file of media item 141
2013-08-18 10:26:02,847 DEBUG [VideoDeliveryEngine] Found Format profile for transcoded file Gladiator.mkv: WMVHIGH_FULL
2013-08-18 10:26:02,847 DEBUG [MediaResourceRetrievalStrategy] Getting information about media item 141 (local)
2013-08-18 10:26:02,847 DEBUG [MediaItemDAOImpl] Reading a MediaItem (id = 141)
2013-08-18 10:26:02,848 DEBUG [VideoDAOImpl] Reading a Video (id = 141)
2013-08-18 10:26:02,850 DEBUG [VideoDeliveryEngine] Delivering item '141' for client 'Identifier=10.10.10.10, Profile=Xbox 360'
2013-08-18 10:26:02,850 DEBUG [MediaItemDAOImpl] Getting file of media item 141
2013-08-18 10:26:02,852 DEBUG [MediaItemDAOImpl] Getting file of media item 141
2013-08-18 10:26:02,853 DEBUG [VideoDeliveryEngine] Delivering file 'Gladiator.mkv' using transcoding
2013-08-18 10:26:02,853 DEBUG [MediaItemDAOImpl] Getting file of media item 141
2013-08-18 10:26:02,854 DEBUG [AbstractTranscodingDeliveryEngine] A suitable transcoding job already exists, re-use it for client 'Identifier=10.10.10.10, Profile=Xbox 360'
2013-08-18 10:26:02,855 DEBUG [FileBasedTranscodingDeliveryStrategy] Sending transcoding stream
2013-08-18 10:26:02,855 DEBUG [MediaItemDAOImpl] Getting file of media item 141
2013-08-18 10:26:02,856 DEBUG [VideoDeliveryEngine] Found Format profile for transcoded file Gladiator.mkv: WMVHIGH_FULL
2013-08-18 10:26:02,856 DEBUG [MediaItemDAOImpl] Marking MediaItem (id = 141) as read
2013-08-18 10:26:02,858 DEBUG [LocalContentCacheDecorator] Cleared cache (local_resetafterplay)
2013-08-18 10:26:02,858 DEBUG [GETMethodProcessor] Stream entity has length: 50000000000
2013-08-18 10:26:02,859 DEBUG [ResourceTransportRequestHandler] Creating entity with chunked transfer
2013-08-18 10:26:02,859 DEBUG [ResourceTransportRequestHandler] HTTP/1.1 200 OK, headers = [[Content-Type: video/x-ms-wmv,Date: Sun, 18 Aug 2013 08:26:02 GMT,Server: Windows NT (unknown), UPnP/1.0 DLNADOC/1.50, Serviio/1.3,Cache-control: no-cache,transferMode.dlna.org: Streaming,realTimeInfo.dlna.org: DLNA.ORG_TLAG=*]]


The name of the subtitle stream is "dan" in all my MKV files.

I have tried with a different version og ffmpeg. Just replaced the one in Serviio folder. But same result.

I also think I had no subtitles in MediaBrowser but I cannot test that anymore. It is all greyed out in the "remote" tab eventhough Serviio has only been install on my computer for 5 days. But i think that will be fixed when i buy the program.

Thank you.

[zip]

can you post ffmpeg -i for the file?

Here it is:

  Code:

C:\Users\administrator.BUSTED>"C:\Program Files\Serviio\lib\ffmpeg.exe" -i "X:\#
DVD Originale\Gladiator\Gladiator.mkv"
ffmpeg version N-54117-gf9739a3 Copyright (c) 2000-2013 the FFmpeg developers
  built on Jun 19 2013 23:47:28 with gcc 4.7.3 (GCC)
  configuration: --enable-gpl --enable-version3 --disable-w32threads --enable-av
isynth --enable-bzlib --enable-fontconfig --enable-frei0r --enable-gnutls --enab
le-iconv --enable-libass --enable-libbluray --enable-libcaca --enable-libfreetyp
e --enable-libgsm --enable-libilbc --enable-libmodplug --enable-libmp3lame --ena
ble-libopencore-amrnb --enable-libopencore-amrwb --enable-libopenjpeg --enable-l
ibopus --enable-librtmp --enable-libschroedinger --enable-libsoxr --enable-libsp
eex --enable-libtheora --enable-libtwolame --enable-libvo-aacenc --enable-libvo-
amrwbenc --enable-libvorbis --enable-libvpx --enable-libx264 --enable-libxavs --
enable-libxvid --enable-zlib
  libavutil      52. 37.101 / 52. 37.101
  libavcodec     55. 16.100 / 55. 16.100
  libavformat    55.  9.100 / 55.  9.100
  libavdevice    55.  2.100 / 55.  2.100
  libavfilter     3. 77.101 /  3. 77.101
  libswscale      2.  3.100 /  2.  3.100
  libswresample   0. 17.102 /  0. 17.102
  libpostproc    52.  3.100 / 52.  3.100
Input #0, matroska,webm, from 'X:\#DVD Originale\Gladiator\Gladiator.mkv':
  Metadata:
    title           : Gladiator
    creation_time   : 2013-07-27 08:59:50
  Duration: 02:28:34.36, start: 0.000000, bitrate: 5117 kb/s
    Chapter #0.0: start 0.000000, end 416.120000
    Metadata:
      title           : Chapter 01
    Chapter #0.1: start 416.120000, end 738.680000
    Metadata:
      title           : Chapter 02
    Chapter #0.2: start 738.680000, end 1006.080000
    Metadata:
      title           : Chapter 03
    Chapter #0.3: start 1006.080000, end 1285.480000
    Metadata:
      title           : Chapter 04
    Chapter #0.4: start 1285.480000, end 1831.400000
    Metadata:
      title           : Chapter 05
    Chapter #0.5: start 1831.400000, end 2075.920000
    Metadata:
      title           : Chapter 06
    Chapter #0.6: start 2075.920000, end 2263.760000
    Metadata:
      title           : Chapter 07
    Chapter #0.7: start 2263.760000, end 2649.520000
    Metadata:
      title           : Chapter 08
    Chapter #0.8: start 2649.520000, end 2882.840000
    Metadata:
      title           : Chapter 09
    Chapter #0.9: start 2882.840000, end 3065.240000
    Metadata:
      title           : Chapter 10
    Chapter #0.10: start 3065.240000, end 3367.160000
    Metadata:
      title           : Chapter 11
    Chapter #0.11: start 3367.160000, end 3804.600000
    Metadata:
      title           : Chapter 12
    Chapter #0.12: start 3804.600000, end 4320.040000
    Metadata:
      title           : Chapter 13
    Chapter #0.13: start 4320.040000, end 4683.640000
    Metadata:
      title           : Chapter 14
    Chapter #0.14: start 4683.640000, end 5134.600000
    Metadata:
      title           : Chapter 15
    Chapter #0.15: start 5134.600000, end 5413.000000
    Metadata:
      title           : Chapter 16
    Chapter #0.16: start 5413.000000, end 5729.240000
    Metadata:
      title           : Chapter 17
    Chapter #0.17: start 5729.240000, end 5995.480000
    Metadata:
      title           : Chapter 18
    Chapter #0.18: start 5995.480000, end 6232.480000
    Metadata:
      title           : Chapter 19
    Chapter #0.19: start 6232.480000, end 6461.440000
    Metadata:
      title           : Chapter 20
    Chapter #0.20: start 6461.440000, end 6800.040000
    Metadata:
      title           : Chapter 21
    Chapter #0.21: start 6800.040000, end 7082.120000
    Metadata:
      title           : Chapter 22
    Chapter #0.22: start 7082.120000, end 7441.880000
    Metadata:
      title           : Chapter 23
    Chapter #0.23: start 7441.880000, end 7686.000000
    Metadata:
      title           : Chapter 24
    Chapter #0.24: start 7686.000000, end 7975.720000
    Metadata:
      title           : Chapter 25
    Chapter #0.25: start 7975.720000, end 8227.800000
    Metadata:
      title           : Chapter 26
    Chapter #0.26: start 8227.800000, end 8471.440000
    Metadata:
      title           : Chapter 27
    Chapter #0.27: start 8471.440000, end 8914.360000
    Metadata:
      title           : Chapter 28
    Stream #0:0(eng): Video: mpeg2video (Main), yuv420p, 720x576 [SAR 64:45 DAR
16:9], 25 fps, 25 tbr, 1k tbn, 50 tbc
    Stream #0:1(eng): Audio: ac3, 48000 Hz, 5.1(side), fltp, 384 kb/s (default)
    Metadata:
      title           : 3/2+1
    Stream #0:2(dan): Subtitle: dvd_subtitle (default)
At least one output file must be specified

Thanks for helping.

[zip]

this subtitle type (bitmap) is not supported. It'd have to be a text based subtitle, one of these: http://www.serviio.org/index.php?option ... icle&id=33


There is an open ticket to support these: https://bitbucket.org/xnejp03/serviio/i ... -subtitles

Thanks for clearing that.

All my MKV's are made with "MakeMKV". Subtitles works fine with DLNA players on my Ipad and Android phone but it would be great if it could work on my Xbox and in Mediabrowser.

I just tested Plex and My MKV's plays fine on the Xbox with Subtitles. But I like Serviio better so I hope it will be fixed or if you can tell me about a program that can make MKV's with supported subtitles?

Thanks Again.