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disconnection issue with sony s570

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Castiel

Serviio newbie

Posts: 15

Joined: Thu Jul 14, 2011 3:42 pm

Post Thu Jul 14, 2011 3:49 pm

disconnection issue with sony s570

Whenever I watch a large MKV file, I get a disconnection message after about an hour of viewing.

The network hasn't disconnected, if I pause then play it usually resumes no problem. I do not have any disconnects on the network and the Sony is streaming from a W7 PC over a gigabit network.

This doesn't happen if I watch smaller files such as music videos, even if I watch them constantly all day. It only happens on my movie files, generally mkv of 6GB or greater in size.

Any idea why this is happening as I am at a loss?
<<

moltra

DLNA master

Posts: 1871

Joined: Thu Mar 24, 2011 11:00 pm

Location: Ohio USA

Post Thu Jul 14, 2011 3:53 pm

Re: disconnection issue with sony s570

Can you stop serviio rename or delete the serviio.log file, enable detailed logging (see signature) and then restart serviio and watch the file again. After you get the error can you stop serviio and post the serviio.log file here.
Mark
Beta Tester Group
http://www.serviidb.com Online media resource repository

Netgear EVA2000 | Samsung BD-D5300 | XBOX 360 | Windows 7 | Mint Debian 12 | Raxz Maxx
HowTo: Provide supported formats of a device HowTo: Record a new ticket on Bitbucket
HowTo: Provide details of a video file that doesn't play HowTo: Turn on detailed logging
<<

Castiel

Serviio newbie

Posts: 15

Joined: Thu Jul 14, 2011 3:42 pm

Post Thu Jul 14, 2011 4:01 pm

Re: disconnection issue with sony s570

Ok, it will take me some time to watch the file again though, as the issue doesn't happen if I just revisit the same scene on the video.
<<

moltra

DLNA master

Posts: 1871

Joined: Thu Mar 24, 2011 11:00 pm

Location: Ohio USA

Post Thu Jul 14, 2011 4:03 pm

Re: disconnection issue with sony s570

Understand just when you can post it here.
Mark
Beta Tester Group
http://www.serviidb.com Online media resource repository

Netgear EVA2000 | Samsung BD-D5300 | XBOX 360 | Windows 7 | Mint Debian 12 | Raxz Maxx
HowTo: Provide supported formats of a device HowTo: Record a new ticket on Bitbucket
HowTo: Provide details of a video file that doesn't play HowTo: Turn on detailed logging
<<

Castiel

Serviio newbie

Posts: 15

Joined: Thu Jul 14, 2011 3:42 pm

Post Thu Jul 14, 2011 4:06 pm

Re: disconnection issue with sony s570

Do you want the entire log file or just part of it and if so which part.
<<

moltra

DLNA master

Posts: 1871

Joined: Thu Mar 24, 2011 11:00 pm

Location: Ohio USA

Post Thu Jul 14, 2011 4:15 pm

Re: disconnection issue with sony s570

Post the full detailed log. Try and minimize the time between deleteing the log, enableing the detailed log and playing the file , to minize the size of the file.
Mark
Beta Tester Group
http://www.serviidb.com Online media resource repository

Netgear EVA2000 | Samsung BD-D5300 | XBOX 360 | Windows 7 | Mint Debian 12 | Raxz Maxx
HowTo: Provide supported formats of a device HowTo: Record a new ticket on Bitbucket
HowTo: Provide details of a video file that doesn't play HowTo: Turn on detailed logging
<<

Castiel

Serviio newbie

Posts: 15

Joined: Thu Jul 14, 2011 3:42 pm

Post Thu Jul 14, 2011 4:55 pm

Re: disconnection issue with sony s570

looking at the log itself, it contains far too much information regarding my files for me to post on the internet. Will the last few minutes of the log, when the actual disconnect happens suffice?

If so:

2011-07-14 17:51:13,655 DEBUG [RepositoryDAOImpl] Marking Repository 6 as scanned with current timestamp
2011-07-14 17:51:14,244 DEBUG [DiscoveryAdvertisementNotifier] Multicasting SSDP alive using interface eth3 (Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)) and address 192.168.0.2, timeout = 0
2011-07-14 17:51:14,245 DEBUG [DiscoveryAdvertisementNotifier] Sending 6 'alive' messages describing device c41c5514-0d79-3774-967b-023b9e31d01f
2011-07-14 17:51:14,871 DEBUG [WebServer] Incoming connection from /192.168.0.8:63909
2011-07-14 17:51:14,871 DEBUG [DeviceDescriptionRequestHandler] DeviceDescription request received for device c41c5514-0d79-3774-967b-023b9e31d01f from 192.168.0.8 (headers = [Host: 192.168.0.2:8895,Date: Thu, 14 Jul 2011 16:51:19 GMT,User-Agent: UPnP/1.0,X-AV-Physical-Unit-Info: pa="Blu-ray Disc Player";,X-AV-Client-Info: av=5.0; cn="Sony Corporation"; mn="Blu-ray Disc Player"; mv="2.0";])
2011-07-14 17:51:14,871 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.0.8
2011-07-14 17:51:14,872 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.0.8
2011-07-14 17:51:14,873 DEBUG [DeviceDescriptionRequestHandler] Sending DeviceDescription XML back using profile 'Sony BD Player'
2011-07-14 17:51:15,031 DEBUG [WebServer] Incoming connection from /192.168.0.8:63910
2011-07-14 17:51:15,032 DEBUG [ServiceDescriptionRequestHandler] ServiceDescription request received for service ConnectionManager
2011-07-14 17:51:15,032 DEBUG [ServiceDescriptionRequestHandler] Sending ServiceDescription XML back
2011-07-14 17:51:15,183 DEBUG [WebServer] Incoming connection from /192.168.0.8:63911
2011-07-14 17:51:15,183 DEBUG [ServiceDescriptionRequestHandler] ServiceDescription request received for service ContentDirectory
2011-07-14 17:51:15,183 DEBUG [ServiceDescriptionRequestHandler] Sending ServiceDescription XML back
2011-07-14 17:51:15,475 DEBUG [WebServer] Incoming connection from /192.168.0.8:63912
2011-07-14 17:51:15,475 DEBUG [ServiceControlRequestHandler] ServiceControl request received for action '"urn:schemas-upnp-org:service:ContentDirectory:1#GetSortCapabilities"' from 192.168.0.8:
2011-07-14 17:51:15,475 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.0.8
2011-07-14 17:51:15,674 DEBUG [ServiceControlRequestHandler] Returning OK SOAP message
2011-07-14 17:51:15,688 DEBUG [WebServer] Incoming connection from /192.168.0.8:63913
2011-07-14 17:51:15,688 DEBUG [ServiceControlRequestHandler] ServiceControl request received for action '"urn:schemas-upnp-org:service:ConnectionManager:1#GetProtocolInfo"' from 192.168.0.8:
2011-07-14 17:51:15,688 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.0.8
2011-07-14 17:51:15,884 DEBUG [ConnectionManager] Sending protocol info using profile 'Sony BD Player'
2011-07-14 17:51:15,888 DEBUG [ServiceControlRequestHandler] Returning OK SOAP message
2011-07-14 17:51:16,045 DEBUG [DiscoveryAdvertisementNotifier] Will advertise again in 00:01:02
2011-07-14 17:51:16,488 DEBUG [WebServer] Incoming connection from /192.168.0.8:63914
2011-07-14 17:51:16,488 DEBUG [DeviceDescriptionRequestHandler] DeviceDescription request received for device c41c5514-0d79-3774-967b-023b9e31d01f from 192.168.0.8 (headers = [Host: 192.168.0.2:8895,Date: Thu, 14 Jul 2011 16:51:21 GMT,User-Agent: UPnP/1.0,X-AV-Physical-Unit-Info: pa="Blu-ray Disc Player";,X-AV-Client-Info: av=5.0; cn="Sony Corporation"; mn="Blu-ray Disc Player"; mv="2.0";])
2011-07-14 17:51:16,488 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.0.8
2011-07-14 17:51:16,488 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.0.8
2011-07-14 17:51:16,489 DEBUG [DeviceDescriptionRequestHandler] Sending DeviceDescription XML back using profile 'Sony BD Player'
2011-07-14 17:51:16,562 DEBUG [WebServer] Incoming connection from /192.168.0.8:63916
2011-07-14 17:51:16,562 DEBUG [ServiceDescriptionRequestHandler] ServiceDescription request received for service ConnectionManager
2011-07-14 17:51:16,562 DEBUG [ServiceDescriptionRequestHandler] Sending ServiceDescription XML back
2011-07-14 17:51:16,564 DEBUG [DiscoverySSDPMessageListener] Received a valid M-SEARCH message for search target urn:schemas-upnp-org:device:MediaServer:1 from address /192.168.0.4:3465
2011-07-14 17:51:16,564 DEBUG [DiscoverySearchResponder] Sending 1 M-SEARCH response message(s) to /192.168.0.4:3465
2011-07-14 17:51:16,681 DEBUG [WebServer] Incoming connection from /192.168.0.8:63917
2011-07-14 17:51:16,681 DEBUG [ServiceDescriptionRequestHandler] ServiceDescription request received for service ContentDirectory
2011-07-14 17:51:16,682 DEBUG [ServiceDescriptionRequestHandler] Sending ServiceDescription XML back
2011-07-14 17:51:17,033 DEBUG [WebServer] Incoming connection from /192.168.0.8:63919
2011-07-14 17:51:17,034 DEBUG [ServiceControlRequestHandler] ServiceControl request received for action '"urn:schemas-upnp-org:service:ContentDirectory:1#GetSortCapabilities"' from 192.168.0.8:
2011-07-14 17:51:17,034 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.0.8
2011-07-14 17:51:17,236 DEBUG [ServiceControlRequestHandler] Returning OK SOAP message
2011-07-14 17:51:17,251 DEBUG [WebServer] Incoming connection from /192.168.0.8:63921
2011-07-14 17:51:17,251 DEBUG [ServiceControlRequestHandler] ServiceControl request received for action '"urn:schemas-upnp-org:service:ConnectionManager:1#GetProtocolInfo"' from 192.168.0.8:
2011-07-14 17:51:17,251 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.0.8
2011-07-14 17:51:17,447 DEBUG [ConnectionManager] Sending protocol info using profile 'Sony BD Player'
2011-07-14 17:51:17,451 DEBUG [ServiceControlRequestHandler] Returning OK SOAP message
2011-07-14 17:51:21,585 DEBUG [DiscoverySSDPMessageListener] Received a valid M-SEARCH message for search target urn:schemas-upnp-org:device:MediaServer:1 from address /192.168.0.4:3465
2011-07-14 17:51:21,585 DEBUG [DiscoverySearchResponder] Sending 1 M-SEARCH response message(s) to /192.168.0.4:3465
2011-07-14 17:51:26,589 DEBUG [DiscoverySSDPMessageListener] Received a valid M-SEARCH message for search target urn:schemas-upnp-org:device:MediaServer:1 from address /192.168.0.4:3465
2011-07-14 17:51:26,589 DEBUG [DiscoverySearchResponder] Sending 1 M-SEARCH response message(s) to /192.168.0.4:3465
2011-07-14 17:51:31,626 DEBUG [DiscoverySSDPMessageListener] Received a valid M-SEARCH message for search target urn:schemas-upnp-org:device:MediaServer:1 from address /192.168.0.4:3465
2011-07-14 17:51:31,627 DEBUG [DiscoverySearchResponder] Sending 1 M-SEARCH response message(s) to /192.168.0.4:3465
2011-07-14 17:51:36,665 DEBUG [DiscoverySSDPMessageListener] Received a valid M-SEARCH message for search target urn:schemas-upnp-org:device:MediaServer:1 from address /192.168.0.4:3465
2011-07-14 17:51:36,665 DEBUG [DiscoverySearchResponder] Sending 1 M-SEARCH response message(s) to /192.168.0.4:3465
2011-07-14 17:51:41,706 DEBUG [DiscoverySSDPMessageListener] Received a valid M-SEARCH message for search target urn:schemas-upnp-org:device:MediaServer:1 from address /192.168.0.4:3465
2011-07-14 17:51:41,706 DEBUG [DiscoverySearchResponder] Sending 1 M-SEARCH response message(s) to /192.168.0.4:3465
2011-07-14 17:51:46,745 DEBUG [DiscoverySSDPMessageListener] Received a valid M-SEARCH message for search target urn:schemas-upnp-org:device:MediaServer:1 from address /192.168.0.4:3465
2011-07-14 17:51:46,745 DEBUG [DiscoverySearchResponder] Sending 1 M-SEARCH response message(s) to /192.168.0.4:3465
2011-07-14 17:51:51,752 DEBUG [DiscoverySSDPMessageListener] Received a valid M-SEARCH message for search target urn:schemas-upnp-org:device:MediaServer:1 from address /192.168.0.4:3465
2011-07-14 17:51:51,753 DEBUG [DiscoverySearchResponder] Sending 1 M-SEARCH response message(s) to /192.168.0.4:3465
2011-07-14 17:51:56,799 DEBUG [DiscoverySSDPMessageListener] Received a valid M-SEARCH message for search target urn:schemas-upnp-org:device:MediaServer:1 from address /192.168.0.4:3465
2011-07-14 17:51:56,799 DEBUG [DiscoverySearchResponder] Sending 1 M-SEARCH response message(s) to /192.168.0.4:3465
2011-07-14 17:52:01,839 DEBUG [DiscoverySSDPMessageListener] Received a valid M-SEARCH message for search target urn:schemas-upnp-org:device:MediaServer:1 from address /192.168.0.4:3465
2011-07-14 17:52:01,839 DEBUG [DiscoverySearchResponder] Sending 1 M-SEARCH response message(s) to /192.168.0.4:3465
2011-07-14 17:52:06,878 DEBUG [DiscoverySSDPMessageListener] Received a valid M-SEARCH message for search target urn:schemas-upnp-org:device:MediaServer:1 from address /192.168.0.4:3465
2011-07-14 17:52:06,878 DEBUG [DiscoverySearchResponder] Sending 1 M-SEARCH response message(s) to /192.168.0.4:3465
2011-07-14 17:52:11,918 DEBUG [DiscoverySSDPMessageListener] Received a valid M-SEARCH message for search target urn:schemas-upnp-org:device:MediaServer:1 from address /192.168.0.4:3465
2011-07-14 17:52:11,918 DEBUG [DiscoverySearchResponder] Sending 1 M-SEARCH response message(s) to /192.168.0.4:3465
2011-07-14 17:52:16,948 DEBUG [DiscoverySSDPMessageListener] Received a valid M-SEARCH message for search target urn:schemas-upnp-org:device:MediaServer:1 from address /192.168.0.4:3465
2011-07-14 17:52:16,949 DEBUG [DiscoverySearchResponder] Sending 1 M-SEARCH response message(s) to /192.168.0.4:3465
2011-07-14 17:52:18,765 DEBUG [DiscoveryAdvertisementNotifier] Multicasting SSDP alive using interface eth3 (Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)) and address 192.168.0.2, timeout = 0
2011-07-14 17:52:18,766 DEBUG [DiscoveryAdvertisementNotifier] Sending 6 'alive' messages describing device c41c5514-0d79-3774-967b-023b9e31d01f
2011-07-14 17:52:19,378 DEBUG [WebServer] Incoming connection from /192.168.0.8:63929
2011-07-14 17:52:19,378 DEBUG [DeviceDescriptionRequestHandler] DeviceDescription request received for device c41c5514-0d79-3774-967b-023b9e31d01f from 192.168.0.8 (headers = [Host: 192.168.0.2:8895,Date: Thu, 14 Jul 2011 16:52:24 GMT,User-Agent: UPnP/1.0,X-AV-Physical-Unit-Info: pa="Blu-ray Disc Player";,X-AV-Client-Info: av=5.0; cn="Sony Corporation"; mn="Blu-ray Disc Player"; mv="2.0";])
2011-07-14 17:52:19,378 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.0.8
2011-07-14 17:52:19,379 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.0.8
2011-07-14 17:52:19,380 DEBUG [DeviceDescriptionRequestHandler] Sending DeviceDescription XML back using profile 'Sony BD Player'
2011-07-14 17:52:19,448 DEBUG [WebServer] Incoming connection from /192.168.0.8:63930
2011-07-14 17:52:19,448 DEBUG [ServiceDescriptionRequestHandler] ServiceDescription request received for service ConnectionManager
2011-07-14 17:52:19,449 DEBUG [ServiceDescriptionRequestHandler] Sending ServiceDescription XML back
2011-07-14 17:52:19,583 DEBUG [WebServer] Incoming connection from /192.168.0.8:63931
2011-07-14 17:52:19,583 DEBUG [ServiceDescriptionRequestHandler] ServiceDescription request received for service ContentDirectory
2011-07-14 17:52:19,584 DEBUG [ServiceDescriptionRequestHandler] Sending ServiceDescription XML back
2011-07-14 17:52:19,879 DEBUG [WebServer] Incoming connection from /192.168.0.8:63932
2011-07-14 17:52:19,879 DEBUG [ServiceControlRequestHandler] ServiceControl request received for action '"urn:schemas-upnp-org:service:ContentDirectory:1#GetSortCapabilities"' from 192.168.0.8:
2011-07-14 17:52:19,879 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.0.8
2011-07-14 17:52:20,075 DEBUG [ServiceControlRequestHandler] Returning OK SOAP message
2011-07-14 17:52:20,088 DEBUG [WebServer] Incoming connection from /192.168.0.8:63933
2011-07-14 17:52:20,088 DEBUG [ServiceControlRequestHandler] ServiceControl request received for action '"urn:schemas-upnp-org:service:ConnectionManager:1#GetProtocolInfo"' from 192.168.0.8:
2011-07-14 17:52:20,088 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.0.8
2011-07-14 17:52:20,296 DEBUG [ConnectionManager] Sending protocol info using profile 'Sony BD Player'
2011-07-14 17:52:20,299 DEBUG [ServiceControlRequestHandler] Returning OK SOAP message
2011-07-14 17:52:20,566 DEBUG [DiscoveryAdvertisementNotifier] Will advertise again in 00:01:22
2011-07-14 17:52:20,886 DEBUG [WebServer] Incoming connection from /192.168.0.8:63934
2011-07-14 17:52:20,887 DEBUG [DeviceDescriptionRequestHandler] DeviceDescription request received for device c41c5514-0d79-3774-967b-023b9e31d01f from 192.168.0.8 (headers = [Host: 192.168.0.2:8895,Date: Thu, 14 Jul 2011 16:52:25 GMT,User-Agent: UPnP/1.0,X-AV-Physical-Unit-Info: pa="Blu-ray Disc Player";,X-AV-Client-Info: av=5.0; cn="Sony Corporation"; mn="Blu-ray Disc Player"; mv="2.0";])
2011-07-14 17:52:20,887 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.0.8
2011-07-14 17:52:20,887 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.0.8
2011-07-14 17:52:20,888 DEBUG [DeviceDescriptionRequestHandler] Sending DeviceDescription XML back using profile 'Sony BD Player'
2011-07-14 17:52:20,960 DEBUG [WebServer] Incoming connection from /192.168.0.8:63935
2011-07-14 17:52:20,961 DEBUG [ServiceDescriptionRequestHandler] ServiceDescription request received for service ConnectionManager
2011-07-14 17:52:20,961 DEBUG [ServiceDescriptionRequestHandler] Sending ServiceDescription XML back
2011-07-14 17:52:21,079 DEBUG [WebServer] Incoming connection from /192.168.0.8:63936
2011-07-14 17:52:21,080 DEBUG [ServiceDescriptionRequestHandler] ServiceDescription request received for service ContentDirectory
2011-07-14 17:52:21,080 DEBUG [ServiceDescriptionRequestHandler] Sending ServiceDescription XML back
2011-07-14 17:52:21,374 DEBUG [WebServer] Incoming connection from /192.168.0.8:63937
2011-07-14 17:52:21,375 DEBUG [ServiceControlRequestHandler] ServiceControl request received for action '"urn:schemas-upnp-org:service:ContentDirectory:1#GetSortCapabilities"' from 192.168.0.8:
2011-07-14 17:52:21,375 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.0.8
2011-07-14 17:52:21,571 DEBUG [ServiceControlRequestHandler] Returning OK SOAP message
2011-07-14 17:52:21,584 DEBUG [WebServer] Incoming connection from /192.168.0.8:63938
2011-07-14 17:52:21,584 DEBUG [ServiceControlRequestHandler] ServiceControl request received for action '"urn:schemas-upnp-org:service:ConnectionManager:1#GetProtocolInfo"' from 192.168.0.8:
2011-07-14 17:52:21,584 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.0.8
2011-07-14 17:52:21,783 DEBUG [ConnectionManager] Sending protocol info using profile 'Sony BD Player'
2011-07-14 17:52:21,786 DEBUG [ServiceControlRequestHandler] Returning OK SOAP message
2011-07-14 17:52:21,953 DEBUG [DiscoverySSDPMessageListener] Received a valid M-SEARCH message for search target urn:schemas-upnp-org:device:MediaServer:1 from address /192.168.0.4:3465
2011-07-14 17:52:21,953 DEBUG [DiscoverySearchResponder] Sending 1 M-SEARCH response message(s) to /192.168.0.4:3465
2011-07-14 17:52:26,979 DEBUG [DiscoverySSDPMessageListener] Received a valid M-SEARCH message for search target urn:schemas-upnp-org:device:MediaServer:1 from address /192.168.0.4:3465
2011-07-14 17:52:26,979 DEBUG [DiscoverySearchResponder] Sending 1 M-SEARCH response message(s) to /192.168.0.4:3465
2011-07-14 17:52:32,030 DEBUG [DiscoverySSDPMessageListener] Received a valid M-SEARCH message for search target urn:schemas-upnp-org:device:MediaServer:1 from address /192.168.0.4:3465
2011-07-14 17:52:32,030 DEBUG [DiscoverySearchResponder] Sending 1 M-SEARCH response message(s) to /192.168.0.4:3465
<<

moltra

DLNA master

Posts: 1871

Joined: Thu Mar 24, 2011 11:00 pm

Location: Ohio USA

Post Thu Jul 14, 2011 5:00 pm

Re: disconnection issue with sony s570

What is the IP address of your Sony s570? It looks like it it 192.168.0.8, do you have another render with the ip address 192.168.0.4? Wonder if the Sony is refreshing it's IP address half way though the movie? Maybe if the IP is currently dynamic you can set it to 192.168.0.8 static and see what happens.
Mark
Beta Tester Group
http://www.serviidb.com Online media resource repository

Netgear EVA2000 | Samsung BD-D5300 | XBOX 360 | Windows 7 | Mint Debian 12 | Raxz Maxx
HowTo: Provide supported formats of a device HowTo: Record a new ticket on Bitbucket
HowTo: Provide details of a video file that doesn't play HowTo: Turn on detailed logging
<<

Castiel

Serviio newbie

Posts: 15

Joined: Thu Jul 14, 2011 3:42 pm

Post Thu Jul 14, 2011 5:19 pm

Re: disconnection issue with sony s570

The ip of the Sony is 192.168.0.8, the other xxx.xxx.x.4 ip is my Yamaha AV receiver.

The issue pre-dates the addition of the receiver to the network and the Sony ip address is not dynamic.

Could it be something to do with the libraries refreshing every so often?
<<

moltra

DLNA master

Posts: 1871

Joined: Thu Mar 24, 2011 11:00 pm

Location: Ohio USA

Post Thu Jul 14, 2011 5:38 pm

Re: disconnection issue with sony s570

Is the movie being transcoded? Maybe the drive you are using for transcoding is getting full? or is Fat32 or Fat16 formatted, Max file size 4 Gig.
Mark
Beta Tester Group
http://www.serviidb.com Online media resource repository

Netgear EVA2000 | Samsung BD-D5300 | XBOX 360 | Windows 7 | Mint Debian 12 | Raxz Maxx
HowTo: Provide supported formats of a device HowTo: Record a new ticket on Bitbucket
HowTo: Provide details of a video file that doesn't play HowTo: Turn on detailed logging
<<

Castiel

Serviio newbie

Posts: 15

Joined: Thu Jul 14, 2011 3:42 pm

Post Thu Jul 14, 2011 5:39 pm

Re: disconnection issue with sony s570

Yeah the movie is being transcoded, although the HDD are NTFS and the location is the default Windows/Temp/ folder which doesn't have any restrictions afaik.

I did think about the size being the issue due to the Sony only supporting fat32 4gb file sizes, but then the file simply wouldn't play at all.
<<

moltra

DLNA master

Posts: 1871

Joined: Thu Mar 24, 2011 11:00 pm

Location: Ohio USA

Post Thu Jul 14, 2011 5:46 pm

Re: disconnection issue with sony s570

If you look in detailed log you should be able to find the ffmpeg command that is being used to transcode the file. If you run that huge command from a dos window and save the exported file, you could try and add that file to your video folder and see if it will play without stopping, when it is not being transcoded.

One thing that keeps jumping out to me is that you said if you pause the movie and then play it works fine, is that pausing while it is playing or after the disconnect?
Mark
Beta Tester Group
http://www.serviidb.com Online media resource repository

Netgear EVA2000 | Samsung BD-D5300 | XBOX 360 | Windows 7 | Mint Debian 12 | Raxz Maxx
HowTo: Provide supported formats of a device HowTo: Record a new ticket on Bitbucket
HowTo: Provide details of a video file that doesn't play HowTo: Turn on detailed logging
<<

moltra

DLNA master

Posts: 1871

Joined: Thu Mar 24, 2011 11:00 pm

Location: Ohio USA

Post Thu Jul 14, 2011 5:52 pm

Re: disconnection issue with sony s570

I am not sure if this has anything to do with your problem, but can you monitor the transcoded file size and see if it exceeds 8Gb? Look for a line like this after the ffmpeg command to transcode the file.

Kewl wrote:There's a line in the log that appears eight times within four seconds:
  Code:
2011-07-13 22:56:28,306 DEBUG [ResourceTransportRequestHandler] Creating stream entity with length: 9000000000

Now, assuming the unspecified units are bytes, it gives: 9000000000 / 1024 / 1024 / 1024 = 8.38 GB

That can't be just a coincidence...
Mark
Beta Tester Group
http://www.serviidb.com Online media resource repository

Netgear EVA2000 | Samsung BD-D5300 | XBOX 360 | Windows 7 | Mint Debian 12 | Raxz Maxx
HowTo: Provide supported formats of a device HowTo: Record a new ticket on Bitbucket
HowTo: Provide details of a video file that doesn't play HowTo: Turn on detailed logging
<<

Castiel

Serviio newbie

Posts: 15

Joined: Thu Jul 14, 2011 3:42 pm

Post Thu Jul 14, 2011 6:07 pm

Re: disconnection issue with sony s570

moltra wrote:If you look in detailed log you should be able to find the ffmpeg command that is being used to transcode the file. If you run that huge command from a dos window and save the exported file, you could try and add that file to your video folder and see if it will play without stopping, when it is not being transcoded.

One thing that keeps jumping out to me is that you said if you pause the movie and then play it works fine, is that pausing while it is playing or after the disconnect?



after the disconnect. I pause the file and then play and usually (not always) it resumes.
<<

Castiel

Serviio newbie

Posts: 15

Joined: Thu Jul 14, 2011 3:42 pm

Post Thu Jul 14, 2011 6:16 pm

Re: disconnection issue with sony s570

moltra wrote:I am not sure if this has anything to do with your problem, but can you monitor the transcoded file size and see if it exceeds 8Gb? Look for a line like this after the ffmpeg command to transcode the file.

Kewl wrote:There's a line in the log that appears eight times within four seconds:
  Code:
2011-07-13 22:56:28,306 DEBUG [ResourceTransportRequestHandler] Creating stream entity with length: 9000000000

Now, assuming the unspecified units are bytes, it gives: 9000000000 / 1024 / 1024 / 1024 = 8.38 GB

That can't be just a coincidence...



I am not sure what that means, that I cannot play files larger than 8GB, the film that it happened on today was 5.98GB.


Serching though I can across this.....

2011-07-14 18:55:55,299 DEBUG [ResourceTransportRequestHandler] Creating stream entity with length: 9000000000
2011-07-14 18:55:55,299 DEBUG [ResourceTransportRequestHandler] Creating entity with chunked transfer
2011-07-14 18:55:55,299 DEBUG [ResourceTransportRequestHandler] Sending file back
2011-07-14 18:55:55,299 DEBUG [ResourceTransportRequestHandler] HTTP/1.1 200 OK, headers = [[Content-Type: video/vnd.dlna.mpeg-tts,TimeSeekRange.dlna.org: npt=0.0-225.0/225,Date: Thu, 14 Jul 2011 17:55:55 GMT,Server: Windows 7, UPnP/1.0 DLNADOC/1.50, Serviio/0.5.2,Cache-control: no-cache,contentFeatures.dlna.org: DLNA.ORG_PN=MPEG_TS_SD_NA;DLNA.ORG_OP=10;DLNA.ORG_CI=1;DLNA.ORG_FLAGS=01500000000000000000000000000000,transferMode.dlna.org: Streaming]]
2011-07-14 18:55:55,302 DEBUG [WebServer] I/O error: Software caused connection abort: socket write error
2011-07-14 18:55:55,310 DEBUG [WebServer] Incoming connection from /192.168.0.8:64960
2011-07-14 18:55:55,310 DEBUG [ResourceTransportRequestHandler] GET /resource/756/MEDIA_ITEM/AVC_TS_MP_SD_AAC_MULT5_ISO$1 HTTP/1.1, headers = [Host: 192.168.0.2:8895,Accept: */*,TimeSeekRange.dlna.org: npt=0-,getcontentFeatures.dlna.org: 1,Pragma: getIfoFileURI.dlna.org,transferMode.dlna.org: Streaming,X-AV-Physical-Unit-Info: pa="Blu-ray Disc Player",X-AV-Client-Info: av=5.0; cn="Sony Corporation"; mn="Blu-ray Disc Player"; mv="2.0"]]
2011-07-14 18:55:55,311 DEBUG [RendererDAOImpl] Reading a Renderer with ip address 192.168.0.8
2011-07-14 18:55:55,311 DEBUG [ResourceTransportRequestHandler] Resource request accepted. Using client 'IPAddress=/192.168.0.8, Profile=Sony BD Player'
2011-07-14 18:55:55,311 DEBUG [ResourceTransportRequestHandler] Request for resource 756 and type 'MEDIA_ITEM' received


is the socketBuffer somehow not correct. I have it set to 10mb, however this has also happened when I had it set to 2Mb. the default was not large enough and I was getting significant stuttering so I enlarged the socketBuffer.
<<

moltra

DLNA master

Posts: 1871

Joined: Thu Mar 24, 2011 11:00 pm

Location: Ohio USA

Post Thu Jul 14, 2011 6:49 pm

Re: disconnection issue with sony s570

I am not sure what is going on. I linked this with another tread in the beta discussion group where a user was having trouble playing any files over 8GB.

I was wondering if the transcoded file was going above the 8Gb limit.

Hopefully Zip will have a chance to look at this thread and has an idea.
Mark
Beta Tester Group
http://www.serviidb.com Online media resource repository

Netgear EVA2000 | Samsung BD-D5300 | XBOX 360 | Windows 7 | Mint Debian 12 | Raxz Maxx
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Castiel

Serviio newbie

Posts: 15

Joined: Thu Jul 14, 2011 3:42 pm

Post Thu Jul 14, 2011 6:55 pm

Re: disconnection issue with sony s570

Ok, thanks for the help. I am at a loss myself. I have moved the transcoding folder out of the windows TEMP and although I don't think it will make a scrap of difference, who knows.

Maybe I should decrease the size of the SocketBuffer.
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zip

User avatar

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Posts: 17215

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Post Fri Jul 15, 2011 12:11 pm

Re: disconnection issue with sony s570

the socket error only happens when the client (TV) closes the connection, nothing to do with the buffer.
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moltra

DLNA master

Posts: 1871

Joined: Thu Mar 24, 2011 11:00 pm

Location: Ohio USA

Post Fri Jul 15, 2011 12:35 pm

Re: disconnection issue with sony s570

The TV closes the connection would make sense, becuase if you pause the movie the TV will let you to finish watching the movie. Maybe there is a setting on the TV to make it receive a stream longer?
Mark
Beta Tester Group
http://www.serviidb.com Online media resource repository

Netgear EVA2000 | Samsung BD-D5300 | XBOX 360 | Windows 7 | Mint Debian 12 | Raxz Maxx
HowTo: Provide supported formats of a device HowTo: Record a new ticket on Bitbucket
HowTo: Provide details of a video file that doesn't play HowTo: Turn on detailed logging
<<

Castiel

Serviio newbie

Posts: 15

Joined: Thu Jul 14, 2011 3:42 pm

Post Fri Jul 15, 2011 12:42 pm

Re: disconnection issue with sony s570

I don't see how the TV has any input to the stream as it has no connection to my network.
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