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File scan problem

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Ramses2

Streaming enthusiast

Posts: 30

Joined: Fri Sep 05, 2014 5:29 am

Post Mon Jun 09, 2025 8:38 am

File scan problem

Hello, I'm using version 2.3, and for the past week, the folder scan hasn't been completed.

I have 65 files in a folder, but the scan often gets stuck at 14, then 15. I never see my 65 files. I uninstalled this version and reinstalled it, and nothing changed.

Any ideas about my problem?
:?:
Thanks.
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atc98092

User avatar

DLNA master

Posts: 5432

Joined: Fri Aug 17, 2012 10:22 pm

Location: Washington (the state)

Post Mon Jun 09, 2025 8:58 pm

Re: File scan problem

First thing to check is your Serviio log and see if a specific file is tripping it up. I have seen that happen on rare occasions where something in the file doesn't register correctly. I don't think detailed logging is needed for that, but it's possible.
Dan

LG NANO85 4K TV, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku Ultra, Premiere and Stick, Nvidia Shield, Yamaha RX-V583 AVR.
Primary server: AMD Ryzen 5 5600GT, 32 gig ram, Windows 11 Pro, 22 TB hard drive space | Test server: Intel i5-6400, 16 gig ram, Windows 10 Pro

HOWTO: Enable debug logging HOWTO: Identify media file contents
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Ramses2

Streaming enthusiast

Posts: 30

Joined: Fri Sep 05, 2014 5:29 am

Post Tue Jun 10, 2025 4:49 am

Re: File scan problem

I have enabled debug mode, but I can't find the serviio.log file. I am using Monterey.
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atc98092

User avatar

DLNA master

Posts: 5432

Joined: Fri Aug 17, 2012 10:22 pm

Location: Washington (the state)

Post Tue Jun 10, 2025 2:15 pm

Re: File scan problem

I’m unfamiliar with where it installs on the MacOS, but when you find the install location there will be a folder called logs. The most recent log file is named “serviio.log”.
Dan

LG NANO85 4K TV, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku Ultra, Premiere and Stick, Nvidia Shield, Yamaha RX-V583 AVR.
Primary server: AMD Ryzen 5 5600GT, 32 gig ram, Windows 11 Pro, 22 TB hard drive space | Test server: Intel i5-6400, 16 gig ram, Windows 10 Pro

HOWTO: Enable debug logging HOWTO: Identify media file contents
<<

Ramses2

Streaming enthusiast

Posts: 30

Joined: Fri Sep 05, 2014 5:29 am

Post Tue Jun 10, 2025 2:36 pm

Re: File scan problem

The debug mode is enabled.

<Loggers>
<!-- <Logger name="org.serviio" level="info" /> -->
<Logger name="org.serviio" level="debug" />


I scan all my HDD and don't found "serviio.log"

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