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Upload license file issue

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toniurbe

Serviio newbie

Posts: 2

Joined: Thu Mar 10, 2016 7:40 pm

Post Thu Mar 10, 2016 7:44 pm

Upload license file issue

Hi,

I bought yesterday your Serviio Pro license and I can't install it on a Mac computer. when I click on the Upload License file button, I get the windows to upload the license file, but when I'm browsing the files I have in my computer, all the files are disabled, I can't select the license file.

Do you know where is the problem?

Many thanks !!
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zip

User avatar

Serviio developer / Site Admin

Posts: 17215

Joined: Sat Oct 24, 2009 12:24 pm

Location: London, UK

Post Thu Mar 10, 2016 9:08 pm

Re: Upload license file issue

It's probably saved via Safari, which for whatever reason adds a .txt extension to the license file (so it ends up as xxxx.lic.txt). The .txt extension migh not be visible in the mas OS UI, mind you. You should see in in Terminal though.

You can either rename the file back to .lic, or downloaad the license file using Chorme / Firefox, or use Serviio 1.6 - it should enable you to add the .txt file.
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toniurbe

Serviio newbie

Posts: 2

Joined: Thu Mar 10, 2016 7:40 pm

Post Thu Mar 10, 2016 9:26 pm

Re: Upload license file issue

I've downloaded the file from other browser and it works fine, many thanks.

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