Serviio doesn't index my folders

Hello Serviio Community,

First I want to let you know i really like Serviio, it really works great. But recently I got a problem. I use CouchPotato and Sickbeard to watch for series etc. and put them in one of my folders. They both do there work fine. But now, Serviio stops indexing my folders, and especially the sickbeard folder. So I can't acces those files via Serviio and watch them on my TV.

Serviio runs on Ubuntu 12.10. And my files I want to access are stored on a external hdd.

I really don't know what to do and I hope someone can help me here

[Illico]

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Serviio runs on Ubuntu 12.10. And my files I want to access are stored on a external hdd.
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Check that the user running the service has got admin access.
http://www.serviio.org/component/content/article/21#q5

My files (on remote drive) are not scanned

Make sure the user that runs Serviio server/service has got access to the shared folders. If you are on Windows, check that the user running the Windows service has got access. To run the service as a different user go to Services (from the Windows Control Panel → Administrative Tools or typing "Services.msc" in the Run command on Start menu), select Serviio, right-click -> Properties, Log On tab, enter user's details and restart the service.

To access a NAS device the exact same set of credentials must be created on the NAS device. The Windows credentials must be a local user and not a domain user. The user must have "Run As Service" rights. The remote path must be entered as a UNC path in the Serviio Console (e.g. \\server\folder)), mapped drive letters will not work since user running the Serviio service is not aware of your mapped drives.