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Serviio Not Working With New Router

PostPosted: Fri Jun 12, 2026 2:54 pm
by Madcow2000
Serviio works fine with my old router. With the new, I can see the correct destination IP address in Serviio status, but it is always listed as unrecognized. I run Win 11 pro. Both routers are Netgear. Old is R6900, New is RS280S / BE9200.

I have been trying to figure this out for months and getting nowhere. I think there is a way to set a static outgoing IP address in Serviio, but don't know if that would help or how to do it.

I would appreciate any help or suggestions.

Re: Serviio Not Working With New Router

PostPosted: Fri Jun 12, 2026 9:30 pm
by atc98092
First, is your problem connecting from devices internal to your network, or are you trying to use MediaBrowser from the Internet? Is the Serviio computer connected via Ethernet, or via WiFi? Same with the devices trying to connect: wired or wireless?

You don't set a static IP in Serviio, the computer running Serviio should have a static IP address on the network adapter you're using. So depending on the Serviio's computer operating system, you need to find out how to do that. Just be aware you don't simply pick a random number from thin air. There's a few questions to ask and answer to determine what IP address to assign to the computer.