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Unable to start Serviio Service

PostPosted: Mon Oct 24, 2022 5:18 pm
by Manu611
Hello,
I have been using Serviio for 2 years with a mini PC under W10, and today I cannot start thé Serviio Service. Unable to Access the Serviio console . i uninstalled Serviio then cleaned everything, then réinstallés Serviio, but nothing or donne. Even forcing thé Serviio Service to start from thé Windows Services page, thé service des not start. I do not know what to do. Thanks you for your help.

Re: Unable to start Serviio Service

PostPosted: Mon Oct 24, 2022 5:53 pm
by atc98092
Hi there! Please attach your Serviio log to a post here. That should identify the problem. On a Windows installation, the log is located at C:\Program Files\Serviio\log, and the file name is serviio.log. We don't need the Derby log file.

Re: Unable to start Serviio Service

PostPosted: Wed Oct 26, 2022 7:28 am
by Manu611
Hello, thank you for your feedback.
I looked in the Log folder, but the folder is empty, even showing hidden files. The console always displays the same message: "Cannot connect to the server: It doesn't seem to be running". By forcing the Serviio service I have the windows error "193: 0xc1".
Manu

Re: Unable to start Serviio Service

PostPosted: Wed Oct 26, 2022 12:43 pm
by atc98092
I'm at a loss then. That means Serviio isn't even reaching the point of startup to create the log file. It perhaps sounds like a permission issue, but the Serviio install should set the necessary permissions during setup. Hopefully Zip will see this thread and have some insight.