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[SOLVED]1.9 Not seeing movies that 1.8 did

PostPosted: Sun Jul 30, 2017 2:54 pm
by railfrog
Just upgraded to 1.9

There are now 11 movies which I could see on my device in the previous version which have now "disappeared".

I think it might have something to do with the "user rating" button on the "video presentation" tab.
I disabled it in the new version and now I can't see certain movies.

Re: 1.9 Not seeing movies that 1.8 did

PostPosted: Tue Aug 01, 2017 1:02 pm
by DenyAll
railfrog wrote:I think it might have something to do with the "user rating" button on the "video presentation" tab.
I disabled it in the new version and now I can't see certain movies.
Nah, that only stops the category from being displayed. Set it back and the category should be re-displayed.

Suspect the profile has changed (had you customised it previously) and some file are not being transcoded which need to be. Look at the 11 files using MediaInfo - is there a common video format or audio format across the files?

Re: 1.9 Not seeing movies that 1.8 did

PostPosted: Tue Aug 01, 2017 6:04 pm
by railfrog
Hi and thanks for the reply.

Cannot see a common link for the files.
Can't remember if I did customise one of the profiles.

Would it have backed up anywhere when I upgraded?

Re: 1.9 Not seeing movies that 1.8 did

PostPosted: Tue Aug 01, 2017 9:06 pm
by DIXXX
I had the same problem, after long tries - solution:
1. Delete all folders from the chosen for video.
2. RENAME folders on computer (keep the videos).
3. Set NEW folders in Serviio.
I do not know why and how, - it worked for me!

Re: 1.9 Not seeing movies that 1.8 did

PostPosted: Tue Aug 01, 2017 10:39 pm
by railfrog
Nice one DIXXX

All my movies are just files, no folders, so a rename of each and it worked.

Is this a bug on the new version?

Re: 1.9 Not seeing movies that 1.8 did

PostPosted: Tue Aug 01, 2017 10:48 pm
by DenyAll
Did either of you try doing a Force Refresh to see it the worked?

Re: 1.9 Not seeing movies that 1.8 did

PostPosted: Tue Aug 01, 2017 11:06 pm
by railfrog
DenyAll wrote:Did either of you try doing a Force Refresh to see it the worked?



Many a time

Re: 1.9 Not seeing movies that 1.8 did

PostPosted: Thu Feb 02, 2023 6:57 am
by cara
DIXXX wrote:I had the same problem, after long tries - solution:
1. Delete all folders from the chosen for video. among us
2. RENAME folders on computer (keep the videos).
3. Set NEW folders in Serviio.
I do not know why and how, - it worked for me!

I followed you and it worked for me, thanks.