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MKV - Random Garbled Audio in Browser

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mrburritoman

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Serviio newbie

Posts: 4

Joined: Tue Apr 20, 2021 5:43 am

Location: Between my keyboard and chair

Post Tue Jul 29, 2025 12:44 am

MKV - Random Garbled Audio in Browser

I've had this happen a number of times for a TV series that is stored in MKV files and I am not sure how to proceed.
I am running this on Microsoft Server 2022 and have allocated tons of CPU cores (Xeon 8+) and memory (24GB) for transcoding and haven't had this problem until ~1 month ago.

I'm watching a ~50 minute long episode in Google Chrome (latest version) and randomly, when they cut away from one scene to another the audio will become completely garbled.
Skipping around after that occurs does not change it.

If I refresh the page and skip to the part where it occurred the audio will then be fine.
I've checked the files by playing them directly, they have no perceivable issues when using VLC.
I can then watch one or more (it's random) episodes and it will then occur again.

Predicting where it happens is hard to do, however, with this particular TV series I have noticed that it seems to be when the cut from one scene to another with loud audio (clapping, etc.).

Has anyone else had this happen?
Using Serviio since v0.3.1
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atc98092

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DLNA master

Posts: 5432

Joined: Fri Aug 17, 2012 10:22 pm

Location: Washington (the state)

Post Tue Jul 29, 2025 12:50 am

Re: MKV - Random Garbled Audio in Browser

Can't say I've ever encountered that. Is it only happening with MKV files (or is that all you have)? Are these ripped discs or OTA recordings? Do you know the codecs within your files? When you say browser, I assume you are using MediaBrowser on a computer. Do these files have any issues playing from some other DLNA player, such as VLC on a computer or a media player on your network?
Dan

LG NANO85 4K TV, Samsung JU7100 4K TV, Sony BDP-S3500, Sharp 4K Roku TV, Insignia Roku TV, Roku Ultra, Premiere and Stick, Nvidia Shield, Yamaha RX-V583 AVR.
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