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e3000 with connected usb drive

Posted:
Sat Feb 04, 2012 4:07 am
by twserv
i have an e3000 router with a local usb drive. using \\192.168.1.1\movies for the path. have the same logon username and password for windows xp and the e3000 under storage>administration. Both of these users have admin privileges. I verified the service was running.
A local drive reads in the files fine (I can see the green dot). The network drive never goes green. What else should i check? Would logging help and how is that enabled?
thanks for any ideas.
Re: e3000 with connected usb drive

Posted:
Sat Feb 04, 2012 4:18 am
by moltra
basic logging is always enable. Please attach your serviio.log file.
Re: e3000 with connected usb drive

Posted:
Sat Feb 04, 2012 4:26 am
by twserv
serviio log file attached.
Re: e3000 with connected usb drive

Posted:
Sat Feb 04, 2012 4:40 am
by twserv
here is a cleaner serviio.log that had the same issue (can't see network storage). thanks for taking a look

Re: e3000 with connected usb drive

Posted:
Sat Feb 04, 2012 4:44 am
by moltra
What did you type into the serviio console?
Are you using Local or path?
Can you take a screenshot of your serviio console on the library tab and post it here?
Re: e3000 with connected usb drive

Posted:
Sat Feb 04, 2012 1:04 pm
by twserv
I used local for the c: portion and path for network portion.
thank you for taking a look. screen shot attached.

- serviio.JPG (60.63 KiB) Viewed 11176 times
Re: e3000 with connected usb drive

Posted:
Sun Feb 05, 2012 4:06 am
by twserv
All,
do you have an e3000 with a usb HD connected that is working with serviio connected to a winxp running the service?
could you share some of the settings for your e3000?
I have also tried disabling antivirus firewall etc without luck.
I do have my computers and the e3000 in the same workgroup.
Tim
Re: e3000 with connected usb drive

Posted:
Sun Feb 05, 2012 4:27 am
by moltra
try typing in the UNC path in windows explorer and see if the usb drive comes up.
\\192.168.1.1\public
also try
//192.168.1.1/public
Re: e3000 with connected usb drive

Posted:
Sun Feb 05, 2012 4:45 am
by twserv
\\192.168.1.1\public works in my browser and is mapped to a network drive in windows explorer which also shows the files
Re: e3000 with connected usb drive

Posted:
Sun Feb 05, 2012 5:26 am
by moltra
twserv wrote:i have an e3000 router with a local usb drive. using \\192.168.1.1\movies for the path. have the same logon username and password for windows xp and the e3000 under storage>administration. Both of these users have admin privileges. I verified the service was running.
A local drive reads in the files fine (I can see the green dot). The network drive never goes green. What else should i check? Would logging help and how is that enabled?
thanks for any ideas.
In your first quote you used "\\192.168.1.1\movies " In the Screenshot you used "\\192.168.1.1\public"
Re: e3000 with connected usb drive

Posted:
Sun Feb 05, 2012 5:36 am
by moltra
Re: e3000 with connected usb drive

Posted:
Sun Feb 05, 2012 1:12 pm
by twserv
the way the e3000 creates the mapping, the root directory has to be named. public is the correct name and then I actually have a movies directory underneath. I have been trying lots of different ways. \\192.168.1.1\public\movies is where the movies reside. I verified this works in both browser and explorer. I have tried serviio with and w/o the "movies" portion.
Re: e3000 with connected usb drive

Posted:
Sun Feb 05, 2012 1:42 pm
by twserv
i did review those posts earlier...I noticed they said that their userid and password were different between windows 7 and the storage. I believe they need to be the same, correct?
I also have a Windows 7 machine which is having an identical problem to my WinXP machine.
Are there other services I need to check?
Is the serviio service running under local system correct?