Servio can't access my media folder, despite having RO

[Ryster]

Something's gone wrong on my Synology DS213+ box recently, and now Serviio can't see the "media" share on my box.

The error from the log is:
2014-03-21 17:47:51,795 WARN [LibraryAdditionsCheckerThread] Folder '/volume1/media/Videos/TV' is either not an existing directory or cannot be read due to access rights

However I can confirm that the serviio user has been granted RO rights to this share, and the capitalisation of folder names matches. I'm at a loss. I've re-installed both Java and Serviio a few time snow to try and fix this, without success. I've also tried changing permissions so that the users group, of which the serviio account is a member, also has read access to the media share, again without success.

Any ideas what I'm doing wrong? This used to work fine. Is this a DSM 5 issue?

Edit: Here are some screenshots... hoping you'll see something obvious that I have missed....

Settings 1

Capture.PNG (175.38 KiB) Viewed 13425 times

Settings 2

Capture2.PNG (19.46 KiB) Viewed 13425 times

Settings 3

Capture3.PNG (24.29 KiB) Viewed 13425 times

Update: Just tried creating a new share called media 2, and moving all the video content from media into media2. This wouldn't add either.

[Ryster]

Argh... an infuriating hour of trial and error has led me to the solution.

It seems that group memberships aren't working for some reason. If I explicitly give the serviio user read access to the share, rather than just giving it to the group that the serviio user belongs to, then serviio can read the data.

Hi,

Sorry for my poor english, I'm french.

It's seems that I have the same problem with my DS214, DSM 5.0, Java SE 1.7.0_60 and Serviio 1.4.1.2.

I don't understand because several month ago I well installed Serviio 1.3.1 on a DS213 with DSM 4.3, Java SE 1.7.0_45,
this one works fine, I can see all the files in the shared folders.

I checked all permissions, users, shared folders, they are both identical.

The log file of the DS214 shows the same message you had :
- WARN [LibraryAdditionsCheckerThread] Folder '/Volume1/Films' is either not an existing directory or cannot be read due to access rights

I tried what you said about users group but it doesn't work anymore.

Is there a difference between DSM 4.3 and DSM 5.0, version of Java or version of Serviio ?

If you can help me
Thank You