LG tv not playing audio

Hi.

long time. I have an issue with a .ts file not playing audio on lg tv profile. I did not do any custom changes to the profiles.xml, they're as is. Now i'm reading the forums, there's lots of issues with these files ,but what puzzles me is that when i put the Vizio profile, everything works perfectly, except 1 thing. I am unable to jump to any point on the video. So when on Vizio profile, things are perfect, however, if i stop playing a movie at like 50 minutes, i'm unable to move there when i load the movie again. And this seems to happen on all of the files.

So my question is, how can i either
a) fix jumping to a point in time on vizio profile
or
b) add whatever vizio has that reads everything perfectly to my LG profile, but not mess with jumping (jumping to any point in a file works flawlessly on LG TV profile). I've copied <transcoding> part to the lg tv profile, but that messes up the lg profile with jumping as well, so somewhere there lies the issue.

I'm running 1.10.1 and LG QNED 8 series (forgot exact model).

[atc98092]

Just saying it's a TS file means nothing. The TS file is a container (as all files are) and they can contain more than one type of video or audio codec. Since a different profile is providing audio, that pretty much points to an unsupported video or audio codec for your LG TV. There's a link in my sig line that can help you determine what is inside your files. Perhaps using a Roku TV profile might work better than the Vizio profile.

Of course, you're also using a very old version of Serviio. 1.10.1 was released in December 2018. It's possible that a newer version would not have the same issue you have noted.

This is the mediainfo on the file.
I've tried probably all the profiles. Most of them can't read the audio file. So this one works perfectly, but for some unknown reason with this profile i am unable to click on various times in the file and start from there. This works on the LG Tv profile. And with Vizio profile it fails on every file.
I am on 1.10.1 i actually forgot why. I know i installed 2.x on several occasions and something was bad with it that i decided to go back to 1.10. I don't remember what was it, but i do remember i've had it 2 times and uninstalled it 2 times.

General
ID : 1 (0x1)
Complete name : D:\Downloads\The 82nd Golden Globe Awards\The 82nd Golden Globe Awards HDTV MPEG2 1080i DD5.1-ilya2129.ts
Format : MPEG-TS
File size : 10.4 GiB
Duration : 2 h 18 min
Overall bit rate mode : Variable
Overall bit rate : 10.7 Mb/s
Frame rate : 29.970 FPS
Movie name : GOLDEN GLOBES
Law rating : TV-14 (DL)

Video
ID : 301 (0x12D)
Menu ID : 1 (0x1)
Format : MPEG Video
Format version : Version 2
Format profile : Main@High
Format settings : CustomMatrix / BVOP
Format settings, BVOP : Yes
Format settings, Matrix : Custom
Format settings, GOP : Variable
Format settings, picture structure : Frame
Codec ID : 2
Duration : 2 h 18 min
Bit rate mode : Variable
Bit rate : 9 627 kb/s
Maximum bit rate : 17.6 Mb/s
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Active Format Description : Full frame 16:9 image
Frame rate : 29.970 (30000/1001) FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Interlaced
Scan order : Top Field First
Compression mode : Lossy
Bits/(Pixel*Frame) : 0.155
Time code of first frame : 16:58:26;25
Time code source : Group of pictures header
GOP, Open/Closed : Open
GOP, Open/Closed of first frame : Closed
Stream size : 9.33 GiB (90%)

Audio #1
ID : 302 (0x12E)
Menu ID : 1 (0x1)
Format : AC-3
Format/Info : Audio Coding 3
Commercial name : Dolby Digital
Codec ID : 129
Duration : 2 h 18 min
Bit rate mode : Constant
Bit rate : 384 kb/s
Channel(s) : 6 channels
Channel layout : L R C LFE Ls Rs
Sampling rate : 48.0 kHz
Frame rate : 31.250 FPS (1536 SPF)
Compression mode : Lossy
Delay relative to video : 31 ms
Stream size : 381 MiB (4%)
Language : English
Service kind : Complete Main
Dialog Normalization : -24 dB
compr : 5.74 dB
dynrng : 5.60 dB
cmixlev : -3.0 dB
surmixlev : -3 dB
ltrtcmixlev : -3.0 dB
ltrtsurmixlev : -3.0 dB
lorocmixlev : -3.0 dB
lorosurmixlev : -3.0 dB
dialnorm_Average : -24 dB
dialnorm_Minimum : -24 dB
dialnorm_Maximum : -24 dB

Audio #2
ID : 303 (0x12F)
Menu ID : 1 (0x1)
Format : AC-3
Format/Info : Audio Coding 3
Commercial name : Dolby Digital
Codec ID : 129
Duration : 2 h 18 min
Bit rate mode : Constant
Bit rate : 192 kb/s
Channel(s) : 2 channels
Channel layout : L R
Sampling rate : 48.0 kHz
Frame rate : 31.250 FPS (1536 SPF)
Compression mode : Lossy
Delay relative to video : 31 ms
Stream size : 191 MiB (2%)
Language : Spanish
Service kind : Complete Main
Dialog Normalization : -24 dB
compr : 5.74 dB
dynrng : 5.60 dB
ltrtcmixlev : -3.0 dB
ltrtsurmixlev : -3.0 dB
lorocmixlev : -3.0 dB
lorosurmixlev : -3.0 dB
dialnorm_Average : -24 dB
dialnorm_Minimum : -24 dB
dialnorm_Maximum : -24 dB

Text #1
ID : 301 (0x12D)-CC1
Menu ID : 1 (0x1)
Format : EIA-608
Muxing mode : A/53 / DTVCC Transport
Muxing mode, more info : Muxed in Video #1
Duration : 2 h 18 min
Start time : 3 s 749 ms
Bit rate mode : Constant
Stream size : 0.00 Byte (0%)
Count of frames before first event : 211
Type of the first event : RollUp

Text #2
ID : 301 (0x12D)-CC3
Menu ID : 1 (0x1)
Format : EIA-608
Muxing mode : A/53 / DTVCC Transport
Muxing mode, more info : Muxed in Video #1
Duration : 2 h 18 min
Bit rate mode : Constant
Stream size : 0.00 Byte (0%)

Text #3
ID : 301 (0x12D)-1
Menu ID : 1 (0x1)
Format : EIA-708
Muxing mode : A/53 / DTVCC Transport
Muxing mode, more info : Muxed in Video #1
Duration : 2 h 18 min
Bit rate mode : Constant
Stream size : 0.00 Byte (0%)

Text #4
ID : 301 (0x12D)-2
Menu ID : 1 (0x1)
Format : EIA-708
Muxing mode : A/53 / DTVCC Transport
Muxing mode, more info : Muxed in Video #1
Duration : 2 h 18 min
Bit rate mode : Constant
Stream size : 0.00 Byte (0%)

Text #5
ID : 301 (0x12D)-3
Menu ID : 1 (0x1)
Format : EIA-708
Muxing mode : A/53 / DTVCC Transport
Muxing mode, more info : Muxed in Video #1
Duration : 2 h 18 min
Bit rate mode : Constant
Stream size : 0.00 Byte (0%)

Text #6
ID : 301 (0x12D)-4
Menu ID : 1 (0x1)
Format : EIA-708
Muxing mode : A/53 / DTVCC Transport
Muxing mode, more info : Muxed in Video #1
Duration : 2 h 18 min
Bit rate mode : Constant
Stream size : 0.00 Byte (0%)

Text #7
ID : 301 (0x12D)-5
Menu ID : 1 (0x1)
Format : EIA-708
Muxing mode : A/53 / DTVCC Transport
Muxing mode, more info : Muxed in Video #1
Duration : 2 h 18 min
Bit rate mode : Constant
Stream size : 0.00 Byte (0%)

Text #8
ID : 301 (0x12D)-6
Menu ID : 1 (0x1)
Format : EIA-708
Muxing mode : A/53 / DTVCC Transport
Muxing mode, more info : Muxed in Video #1
Duration : 2 h 18 min
Bit rate mode : Constant
Stream size : 0.00 Byte (0%)

[atc98092]

Thanks for the information. Every codec listed (audio, video, captions) is supported by every TV in North America. I can't explain why it's not working on your set. I just tested one of my LG TVs (not a high end model, but is 4K) and it's playing a TS file without a problem. Captions are displayed and I can fast forward/rewind without a problem. I stopped the video and restarted it and it resumed where I stopped. Using the directional buttons it move forward/backwards about 4 minutes. I can use the >> or << buttons and it plays at 2X speed (probably faster if I press it again). I will add that I'm using the standard LG profile for this particular TV.

All the OTA TV broadcasts I have saved are in the TS format, and I have no issues playing them on any device I have (Smart TV, Blu Ray player, Shield, Roku, other Android devices) streaming from Serviio. I have no explanation why it's not working on your LG.