Serviio

Posted: **Tue Apr 05, 2011 11:57 am**

I have followed the steps in the post by Patters http://forum.serviio.org/viewtopic.php?f=11&t=2004 to try and get subtitles to work when using MKV files but whenever I try to play an mkv file I keep getting the message "The file is corrupt or unsupported". The Sony BDPS370 is displaying the files as DIVX with an asterisk against the title.

I have looked at the post regarding compression in mkv files and mediainfo mentions nothing about compression.

I'm now stuck so any advice would be greatly appreciated.

Posted: **Tue Apr 05, 2011 12:04 pm**

Could you post "ffmpeg -i" result of your file?

Could you post MkvInfo result of your file? ( to check header compression and profile level)

Do you use an EU or US Sony BDP model?

Posted: **Tue Apr 05, 2011 12:47 pm**

I assume it is an EU player as bought in the UK, is there a simple way to check?

ffmpeg result is below:

Code:: FFmpeg version UNKNOWN, Copyright (c) 2000-2011 the FFmpeg developers built on Jan 12 2011 19:51:48 with gcc 4.0.1 (Apple Inc. build 5493) configuration: --enable-static --disable-shared --bindir=/tmp/ffmpeg --disable-ffplay --disable-ffserver --enable-libmp3lame --enable-pthreads --disable-mmx --extra-ldflags=-L/tmp/static/lib --extra-cflags=-I/tmp/static/include libavutil 50.36. 0 / 50.36. 0 libavcore 0.16. 0 / 0.16. 0 libavcodec 52.108. 0 / 52.108. 0 libavformat 52.92. 0 / 52.92. 0 libavdevice 52. 2. 3 / 52. 2. 3 libavfilter 1.72. 0 / 1.72. 0 libswscale 0.12. 0 / 0.12. 0 [matroska,webm @ 0x1009600] Unknown entry 0xEA [matroska,webm @ 0x1009600] Unknown entry 0xA4 [matroska,webm @ 0x1009600] max_analyze_duration reached [matroska,webm @ 0x1009600] Estimating duration from bitrate, this may be inaccurate Seems stream 0 codec frame rate differs from container frame rate: 50.00 (50/1) -> 500.00 (500/1) Input #0, matroska,webm, from '/Users/harveymorcom/Movies/XBMC/22_Bullets/22_Bullets.mkv': Duration: 01:52:15.55, start: 0.000000, bitrate: 8448 kb/s Stream #0.0: Video: mpeg2video, yuv420p, 720x576 [PAR 64:45 DAR 16:9], 8000 kb/s, 25 fps, 500 tbr, 1k tbn, 50 tbc Stream #0.1: Audio: ac3, 48000 Hz, 5.1, s16, 448 kb/s Stream #0.2: Attachment: [0][0][0][0] / 0x0000 Metadata: filename : 22 Bullets.sub

mkvinfo result is below:

Code:: (MKVInfo) + EBML head (MKVInfo) |+ EBML version: 1 (MKVInfo) |+ EBML read version: 1 (MKVInfo) |+ EBML maximum ID length: 4 (MKVInfo) |+ EBML maximum size length: 8 (MKVInfo) |+ Doc type: matroska (MKVInfo) |+ Doc type version: 2 (MKVInfo) |+ Doc type read version: 2 (MKVInfo) + Segment, size 4681540958 (MKVInfo) |+ Seek head (MKVInfo) | + Seek entry (MKVInfo) | + Seek ID: 0x15 0x49 0xa9 0x66 (KaxInfo) (MKVInfo) | + Seek position: 4099 (MKVInfo) | + Seek entry (MKVInfo) | + Seek ID: 0x16 0x54 0xae 0x6b (KaxTracks) (MKVInfo) | + Seek position: 4273 (MKVInfo) | + Seek entry (MKVInfo) | + Seek ID: 0x1c 0x53 0xbb 0x6b (KaxCues) (MKVInfo) | + Seek position: 4681270626 (MKVInfo) | + Seek entry (MKVInfo) | + Seek ID: 0x19 0x41 0xa4 0x69 (KaxAttachments) (MKVInfo) | + Seek position: 5484 (MKVInfo) |+ EbmlVoid (size: 4028) (MKVInfo) |+ Segment information (MKVInfo) | + Timecode scale: 1000000 (MKVInfo) | + Muxing application: libebml v1.2.0 + libmatroska v1.1.0 (MKVInfo) | + Writing application: mkvmerge v4.6.0 ('Still Crazy After All These Years') built on Mar 10 2011 02:50:32 (MKVInfo) | + Duration: 6735.552s (01:52:15.552) (MKVInfo) | + Date: Mon Apr 04 14:37:41 2011 UTC (MKVInfo) | + Segment UID: 0xb8 0x46 0xcb 0xa6 0x7b 0x73 0xa8 0x70 0x95 0xf1 0x92 0x8a 0xe0 0xa1 0xf4 0x01 (MKVInfo) |+ Segment tracks (MKVInfo) | + A track (MKVInfo) | + Track number: 1 (MKVInfo) | + Track UID: 1923347872 (MKVInfo) | + Track type: video (MKVInfo) | + Lacing flag: 0 (MKVInfo) | + MinCache: 1 (MKVInfo) | + Codec ID: V_MPEG2 (MKVInfo) | + Default duration: 40.000ms (25.000 fps for a video track) (MKVInfo) | + Language: und (MKVInfo) | + Video track (MKVInfo) | + Pixel width: 720 (MKVInfo) | + Pixel height: 576 (MKVInfo) | + Display width: 1024 (MKVInfo) | + Display height: 576 (MKVInfo) | + CodecPrivate, length 88 (MKVInfo) | + A track (MKVInfo) | + Track number: 2 (MKVInfo) | + Track UID: 4260288133 (MKVInfo) | + Track type: audio (MKVInfo) | + Codec ID: A_AC3 (MKVInfo) | + Default duration: 32.000ms (31.250 fps for a video track) (MKVInfo) | + Language: und (MKVInfo) | + Audio track (MKVInfo) | + Sampling frequency: 48000 (MKVInfo) | + Channels: 6 (MKVInfo) |+ EbmlVoid (size: 992) (MKVInfo) |+ Attachments (MKVInfo) | + Attached (MKVInfo) | + File name: 22 Bullets.sub (MKVInfo) | + Mime type: video/mp2p (MKVInfo) | + File data, size: 5058560 (MKVInfo) | + File UID: 2752385185 (MKVInfo) |+ Cluster

Posted: **Thu Apr 21, 2011 7:56 am**

I think it only plays subtitles for srt in mkv but your subtitles are in .sub format.

Serviio

Problem displaying subtitles in MKV files on Sony BDPS370

Problem displaying subtitles in MKV files on Sony BDPS370

Re: Problem displaying subtitles in MKV files on Sony BDPS37

Re: Problem displaying subtitles in MKV files on Sony BDPS37

Re: Problem displaying subtitles in MKV files on Sony BDPS37