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Samsung AllShare TV disconnect problem
Posted:
Sun Nov 25, 2012 7:44 pmby cue
I have the "UE40ES5505" TV from Samsung.
In AllShare I keep getting disconnected from Serviio with the error
"Device disconnected. Device Name:Serviio (server)"
After that error I have to go to last video played in AllShare that that allows me to play the video, but to get the Serviio server back I have to turn the TV off and ON again, then I can browse some more.
Could
Samsung BDP Profile Fix apply to my situation?
Re: Samsung AllShare TV disconnect problem
Posted:
Sun Nov 25, 2012 10:40 pmby csholmq
Post
detailed log.Make sure your TV has the latest firmware.
Re: Samsung AllShare TV disconnect problem
Posted:
Mon Nov 26, 2012 8:51 amby cue
I have firmware 1030 on the TV (USB updated) was 1029 before.
Im using Windows 7 64 bit. Firewall off. ping is constant 1ms with a 1400byte packet. The computer is a good I7, I allowed 2 cores to Serviio.
After the playback stops, I can go to recently played videos in AllShare and watch the movie just fine.
This problem seems to be on a timer, if im not fast enough browsing through my files to find something to watch, ill get disconnected in the menu.
Re: Samsung AllShare TV disconnect problem
Posted:
Thu Nov 29, 2012 6:10 pmby cue
Have you looked at the log yet ?
Re: Samsung AllShare TV disconnect problem
Posted:
Sun Dec 09, 2012 12:08 amby unclemax
cue wrote:Have you looked at the log yet ?
I'm having similar problem with my E Series TV, videos stop playing more than 3/4 through. in the
log "2012-11-26 07:17:52,141 DEBUG [WebServer] I/O error: Connection reset" means the TV is closing the connection. Looks like the TV has DLNA problems.
Re: Samsung AllShare TV disconnect problem
Posted:
Sun Dec 09, 2012 12:17 amby cue
unclemax wrote:cue wrote:Have you looked at the log yet ?
I'm having similar problem with my E Series TV, videos stop playing more than 3/4 through. in the
log "2012-11-26 07:17:52,141 DEBUG [WebServer] I/O error: Connection reset" means the TV is closing the connection. Looks like the TV has DLNA problems.
Thank you for having a look.
But why wold the TV do that?
Its working with Plex.
Although, I have seen it happen there too.
Re: Samsung AllShare TV disconnect problem
Posted:
Mon Dec 10, 2012 11:30 amby jmf
cue wrote:I have firmware 1030 on the TV (USB updated) was 1029 before.
Im using Windows 7 64 bit. Firewall off. ping is constant 1ms with a 1400byte packet. The computer is a good I7, I allowed 2 cores to Serviio.
After the playback stops, I can go to recently played videos in AllShare and watch the movie just fine.
This problem seems to be on a timer, if im not fast enough browsing through my files to find something to watch, ill get disconnected in the menu.
I've got the same exact problem with my PS51E6500. Everything DNLA related was working great on firmware version 1023 (IIRC), but then I decided to upgrade to 1029 and ended up having this issue.
1030 doesn't fix it.
I wonder if it's possible to downgrade TV back to "stable" firmware release...
Re: Samsung AllShare TV disconnect problem
Posted:
Tue Dec 18, 2012 12:55 pmby ginjaninja
Have you tried posting a request for the old firmware..i have found their support to be very responsive..you could attempt downgrade from USB.
Re: Samsung AllShare TV disconnect problem
Posted:
Tue Dec 18, 2012 2:50 pmby jmf
ginjaninja wrote:Have you tried posting a request for the old firmware..i have found their support to be very responsive..you could attempt downgrade from USB.
So I've contacted my local Samsung support and they say they can't help me since they only support AllShare media server - Serviio is the third party software and no complatibility is guaranteed. So I guess I'll have to try to reproduce this issue on AllShare server.
Downgrading via USB is not possible AFAIK - the only way I managed to find is SamyGo downgrading service but it doesn't seem to work with my TV. I'd investigate this futher, but frankly I'm reluctant to taking such risks - last thing I want is to brick my TV with some "untrusted" firmware.
Re: Samsung AllShare TV disconnect problem
Posted:
Tue Dec 18, 2012 6:59 pmby cue
jmf wrote:ginjaninja wrote:Have you tried posting a request for the old firmware..i have found their support to be very responsive..you could attempt downgrade from USB.
So I've contacted my local Samsung support and they say they can't help me since they only support AllShare media server - Serviio is the third party software and no complatibility is guaranteed. So I guess I'll have to try to reproduce this issue on AllShare server.
Downgrading via USB is not possible AFAIK - the only way I managed to find is SamyGo downgrading service but it doesn't seem to work with my TV. I'd investigate this futher, but frankly I'm reluctant to taking such risks - last thing I want is to brick my TV with some "untrusted" firmware.
Agree, hardly worth the risk.
Odd though that this happens after a minute or three on Serviio, but on Plex it happens after 20-30 minutes.
Re: Samsung AllShare TV disconnect problem
Posted:
Wed Dec 19, 2012 7:59 amby jmf
Ok, yesterday I set up Samsung's Allshare server on Windows and... it works. I watched entire ~3h movie and everything went fine - no disconnects.
So, it seems that our problem really is the compability issue between Samsung TVs with newest firmware and the third party media servers (including Serviio).
Re: Samsung AllShare TV disconnect problem
Posted:
Wed Dec 19, 2012 8:04 pmby cue
Mezzmo also seems to play without stopping (3 hours now).
Developers silence is ....
Re: Samsung AllShare TV disconnect problem
Posted:
Wed Dec 19, 2012 11:53 pmby zip
Did you try with 1.1?
Re: Samsung AllShare TV disconnect problem
Posted:
Thu Dec 20, 2012 12:15 amby cue
Nope, but will try.
Thank you.
Re: Samsung AllShare TV disconnect problem
Posted:
Thu Dec 20, 2012 10:22 amby cue
Same problem, seems to play longer, but I only tried once so im not sure.
Re: Samsung AllShare TV disconnect problem
Posted:
Thu Dec 20, 2012 9:42 pmby jmf
cue wrote:Same problem, seems to play longer, but I only tried once so im not sure.
I can confirm this. The stability has improved over 1.0.1, but the problem is still there - I was able to watch first 28 minutes of movie before disconnect. I never made it to 10 minutes on 1.0.1.
Re: Samsung AllShare TV disconnect problem
Posted:
Fri Dec 21, 2012 11:40 pmby missynmax83
hi im having the same thing happen with my bdc5900 but i had this problem about a year ago and just used serviio for everything but bdc5900.now i updated the players firmware and downloaded samsung pc media share at the same time .but first i thought ill test serviio and bang it work all day with no problem .then i updated serviio the next day and now its back to doing what it did b4 and i cant use it.i can at less use it for about 30 mins to an hour now b4 i was lucky to get 5 mins
Re: Samsung AllShare TV disconnect problem
Posted:
Sat Dec 22, 2012 12:29 amby zip
So Serviio now uses 30 minutes as the duration of the advertisement SSDP messages. It, however, resends these every few minutes, with a new 30 minutes duration, so the TV should update the original expiry time accordingly. It looks like maybe it's not the case with this new firmware.
Not sure if someone can capture packets from the All Share server to see what the duration of their SSDP alive messages are (serviio uses 1800)
Re: Samsung AllShare TV disconnect problem
Posted:
Sat Dec 22, 2012 12:32 amby jmf
Thanks for your response.
What was the previous duration value (in 1.0.1)?
Re: Samsung AllShare TV disconnect problem
Posted:
Sat Dec 22, 2012 12:34 amby zip
3 minutes
